Tire Choice Auto Service Centers

I have mixed feelings regarding this review, as well as everything that happened. Although considering I am now going into over a month of car issues and a nightmare of getting my car fixed, here we are. What started as a tire rotation turned into needing new rotors. Fine, I saw the damage, they were in bad shape. Then came wheel bearing issues. Fine, replaced that. But then came a stabilizer link failing. Fine, let's fix that. I was told that would be a quick fix and cheap fix. So I dropped my car off and went home, thinking I'd have my car back before work. Didn't hear anything all. Eventually, I called back the following day to find out that they were missing a bolt that they needed to get the part to stay. I was not informed until I, myself, called. I was then told my car would be ready on Monday. I received no call on Monday and did not receive any further information until I called on Tuesday. It was only then that I was informed that my car was not, in fact, fixed. Instead, now I have my speedometer out entirely. A broken sensor. And a (still) faulty wheel bearing. All of which confirmed by two separate mechanics. My dashboard is lit up like a Christmas tree. Not a single one of these issues predated my appointments to this location. Of course, I am not a mechanic therefore I cannot speak on behalf of what was done correctly vs incorrectly, though I can say that each mechanic that has looked at my car since this all started has been baffled as to how my car ended up in this state of disrepair. I won't say to NOT go to this location, but I would strongly recommend exercising caution.

Traveling from out of Town had a squeaky noise occur. They identified the problem quickly and didn't try to sell us on any extra nonsense. Extremely polite, didn't charge us for simply attempting to identify the problem. Replaced break pads very fast only took 30 min, and even test drove it to ensure it was good. Very Good pricing. Definitely recommend, will be going there again on our next vacation. And they do accept tips.

Jason & Brandon are absolutely fantastic. I was visiting Norwalk from out of town for the day, and had some brake trouble on the way out. Jason, the Asst Store Manager, got the new caliper I needed, and got me in just before close on a Saturday. The installation wasn't an open and shut case, though, and Jason & Brandon worked past closing to diagnose a lingering issue. They were extremely nice about being there late and determined to get it done right; its clear they take a lot of pride in their work. 10/10 - will come back to see Jason again if I am in Norwalk & need auto work. Thanks for the professional treatment and care, guys.

Jason and his crew are exceptional here at this shop. I needed a quick tire pressure check along with an inspection on tires. He got me in right away. The technician went over my vehicle very thoroughly and he was able to provide me a quote for some inexpensive tires, I will definitely come here in the near future for all of my automotive needs. Jason made me feel welcome but at the same time he was very eager to help and that is awesome customer service.

They were able to take care of my car in a very timely matter. They had my tires in stock, which was a pleasant surprise. Staff was friendly and informative. Great experience!