Tires R Us

Today I hit a pothole on rat 27 in Babylon, Long Island which a flat tire. I called all the tire shops nearby but they were either closed or did not have the right tire for my car. I was anxious not knowing what to do. The mechanic at Wyandanch tire r us extended great help by telling me what t to do even they don’t have my type of tire. He even texted later by offering to install the tire for me if I could buy the tire from Walmart. The mechanic is an awesome guy and his willingness to help is way beyond his job responsibilities. I owe him and the tire r us at wyandanch a huge gratitude! Thank you guys!

Great customer service, works quickly, and has the best pricing in town. Had nails/screws stuck in both my front tires and patched them quickly and easily.

Asked for a quote for two new tires mount and balanced. Got tires put on they were used and don’t have a balance machine.. Person who is on the phone hides at a different location and just hangs up on you when you call for an issue.

On October 7, 2025, I contacted this tire shop regarding a replacement tire and was quoted $100. I went to the shop, had the tire replaced, and attempted to pay by credit card. I was informed the business accepted cash only. I walked to a nearby gas station, withdrew the cash, and returned to pay in full. Prior to payment, I requested a receipt. The owner declined, stating that issuing a receipt would require him to “pay taxes.” Under New York Vehicle & Traffic Law § 398-d, motor vehicle repair shops are legally required to provide customers with an itemized invoice for any repair performed. The shop’s refusal placed them in violation of this statutory requirement. After I requested a receipt, the owner directed his employee to remove the tire that had just been installed. This created a situation in which I no longer felt safe remaining on the premises. I left the location without making payment due solely to the shop’s refusal to provide the legally required invoice and the threatening manner in which the situation escalated. Approximately one month later, I was contacted by law enforcement and arrested. I was not read my Miranda rights. Additionally, the complainant did not identify me in person; according to the responding officer, identification was based solely on my phone number and a driver’s license photograph. My actions on the date of service were consistent with lawful, responsible consumer conduct. I obtained the cash requested and fully intended to pay, contingent only upon receiving the required documentation. Based on my experience, I cannot recommend this business.

On October 7, 2025. I went there for something simple — a replacement tire. The owner quoted me $100 over the phone, so I went in expecting a normal transaction. Instead, I was treated with hostility, disrespect, and intimidation. After they replaced the tire, I tried to pay with my credit card, and suddenly I was told it was “cash only.” So I walked to a gas station, took out the cash, and came back ready to pay — no hesitation. But when I asked for a receipt — a basic thing every business should give — the owner refused. Not only refused, but said providing a receipt would make him “pay taxes” which i had no problem paying. When I questioned that, instead of acting like a professional, he got angry, called his employee over phone as he was not onsite, and ordered him to REMOVE the tire they had just installed. At that moment, I felt genuinely unsafe. Imagine an owner telling his staff to take your tire off and leave you a young woman stranded in a not-so-great area at night simply because you asked for something you’re legally entitled to. I had already gotten the money! I was not refusing to pay — I just wanted documentation. I was scared, confused, and shaking and left the scene. And then, a month later, I was arrested — over something I did not do. I was never read my rights. The shop never identified me in person but by telelphone number. All because I asked for a receipt. I would never wish this experience on anyone. Please be careful. This business made me feel unsafe, threatened, and dehumanized.