RocklandMotorSport

They are scammers . They sold us a car the next door it wouldn’t start. After getting it looked at by Hyundai.. they in formed me about electrical issues the airbag doesn’t work! The headlights don’t work properly… when u go over a bump the car radio disconnects. We went the next day to return the car under the lemon law.. they told me no. Now we are on our way to court!! Don’t blow ya tax money here you will be very disappointed!!! $12,000 now I gotta wait to get my hard earned money back. They also put a fake inspection sticker the car can not pass inspection with all the malfunctions. The heat is working they are a very bad dealership with good prices for them to come up not the customer. That is the owner he said he was not there and when asked if he was the owner he told me no. When the three drivers arrived that is when they confirmed he was in fact the owner!!! Do not blow ya money here. Save yourself the headache. The salesman he was the the man to get me tho he disappeared after the sale smh

I am extremely disappointed with my purchase from Rockland Motors. Although James was polite and professional during the sales process, the vehicle began having issues almost immediately after purchase. Looking back, one red flag was that the test drive consisted of only a very short drive to a nearby gas station a couple of blocks away. We were never given the opportunity to take the vehicle on a longer drive. Shortly after taking possession of the car, it began shaking severely, the check engine light came on, and the air conditioning was not working properly. Brakes were also very bad. I immediately notified the dealership. Since then, I have made two trips from Connecticut to New York for repairs. Each time, I was assured the issues had been resolved and that the check engine light would not return. Unfortunately, it came back again after both repairs. The vehicle has also displayed malfunction warnings, including messages advising that the vehicle should not be driven. To make matters worse, the car failed emissions testing, and I have a vehicle sitting there unregistered since June 6th. On Thursday, I was asked to send the emissions paperwork and was told that the owner would review the matter. I asked for an update on what can be done and four days later no answer. I have still not received a response. At this point, I have to make payments on a vehicle that I cannot confidently drive and have been unable to properly register because of these ongoing issues. My experience has been frustrating and stressful, and and I would encourage anyone considering purchasing a vehicle from this dealership to do thorough research and exercise caution. I hope the dealership will contact me and work toward a fair resolution.

My experience was great from start to finish . Karina was fantastic, professional, knowledgeable, friendly and didn’t pressure me at all. She made the entire process smooth and stress free, answered all my questions, and made sure I felt confident in my decision. I truly felt like I got a fair deal. The financing was also very smooth and easy. I highly recommend this dealership and Karina! To anyone looking for a stress free car buying experience!

Initially my experience was great. I corresponded a few times with a wonderful sales woman and took the 2 hour drive to purchase the vehicle. Ron and I took the vehicle for a test drive and noticed a service steering system light on. We were told at that time that there was a repair shop nearby that they worked with that services Maserati vehicles. He stated that it would take a few days but that they would get the vehicle in and serviced. On the drive home the check engine light came on. I immediately notified Mike who stated "maybe it'll go off shortly" let me know. I called him later that evening and notified him that not only did the light not go off but that the remote starter is no longer working. Need less to say none of these issues have been rectified. Now when I call I can't get through to Mike. I've asked several workers for the owners name and to speak with the owner. That has yet to happen either. I could go on about paperwork that I've been requesting for 2 weeks but I won't. I spoke to a woman today who took my mailing address once again in hopes of receiving the paperwork soon. She was pretty adamant so maybe just maybe she will actually follow through. While the vehicle is beautiful it obviously has what I'm hoping to be some minor issues that I'll have to pay out of pocket to have fixed. Meanwhile I will continue to wait on the paperwork to see if maybe just maybe the required work is covered under the warranty. Follow up: It's been just about 60 days since purchase. I have spoken to several employees (still refusing to give me the owners name) and have yet to receive the paperwork which I was told would be mailed to me. Not only did I not receive the warranty documents, loan servicing documents, ect..Rockland Motorsports also has not sent me the NYS Registration which I was told was there in their office. I had to call the department of motor vehicles and explain to them that the company failed to mail the registration which I should be receiving from DMV sometime this week. Thank God they handled some of the required business because I did get the title in the mail. I will be contacting BBB to make them aware of the unfair business tactics that Rockland Motorsports are doing. Purposely not mailing a client NYS Registration documents should be, if it's not against the law. Again beautiful car, bad business.

Hello, my experience at rockland motorsport was great and went smoothly. James was a great help and guided me through the process while clarifying anything I had questions on. Marco also helped with the buying of my car.