Auburn Auto Group - Fox Dealerships

Great people, excellent customer service and community supporters. Thank you Auburn Auto Group. Sincerely, the Staff, volunteers and Veterans at Clear Path for Veterans

We were assisted with buying a new truck and the salesperson was very helpful and gave us a fair deal and let us test drive many cars.The rest of the team were also friendly and helpful.

If I could Score them less than 1 star I would. Literally the worst buying experience in all my life. Sales Manager (Todd) Promised to make right on a broken airbag cover for the drivers knee airbag. After 3 months of dangling a carrot in my face I was told " Buy it and move on) This was after they acknowledged that this was a safety concern. At the end of the day they wanted to save money over making sure the person buying the vehicle was safe. I will never recommend another person to this dealership. I reached out to upper management who obviously only cares about saving money as I got nowhere with them either. Jane Fox would have never let this happen but this new owner has his minions clearly caring more about dollars and cents then the retention of customer who have purchased every vehicle from them since 2009. I will waste and exhaust energy for a long time to come, making sure no one I know receives the horrible customer service experience that I have had. This is just a the start.

My family must have zero luck with the fox dealership. Many years ago father bought a used suv from them and later found out it was totalled and it was never reported on insurance front end frame was a little bent. Now as for myself bought a ram from here not long ago. Truck was great drove ran great . Little over a week or so of having the truck I don't drive much due to long commute to work. So truck sat probably a week and boom transmission slips/ slams into gear sometimes. Take it in and they said nothing we can do it had that problem before you bought it. I said why didn't you say something about it would of still bought truck but worked something with replacing the transmission. All they had to say sorry nothing we can do about the transmission you should have asked about it before you bought it. I have bough a good amount of vehicles from them Over the years and this is how they treat a loyal customer. Well sorry for the story but figured you wanna hear the truth about it. So I would look else where for a vehicle unless you like a good ole fashion Reem. Very disappointing nice vehicles but not trust worthy after my encounter thank you have a great day

Teddy is a straight stud and Jason knows how to get a deal done