Riverhead Radiator Service

I found the shop to be honest and fair. My air conditioner in my chevy pickup stopped working. While troubleshooting the system the AC started working. Instead of charging me he said take the truck back at no charge and come back when the problem comes back. Very good bossiness practice.

I went in to have my ac looked at. I had the AC system re-charged someplace else & the air just wasn't cold. I met Ken the owner. Without an appt he hooked up his machine & within minutes had a suggestion as to what was wrong. Told me to come back in an hour. I went back & the AC was ice cold. This guy is the AC EXPERT !!

Headed out to get mums with my wife. As we were in Riverhead I noticed smoke coming from the hood of my 2008 Jeep Commander and the smell of something burning. Pulled into a parking lot to look under the hood and when I did I noticed that Riverhead Radiator Service was right across the street. Drove the Jeep over to Riverhead Radiator and met Ken Miller, the second generation owner of the shop. Ken looked under the hood and could immediately see that the a/c compressor was burned and had seized up. He mentioned that he could fix it (but had to order the part resulting in an overnight delay) and gave me a truly reasonable price. I told Ken to go ahead with the repair. While removing the bad compressor, Ken pointed out that the bearing on my water pump was also bad. He stated I could wait to replace the pump but told me to keep on top of it. I told him that since the compressor was removed, giving easy access to the water pump, that he should replace that as well. Again, he gave me a more than reasonable price for the repair. As we lived almost 45 minutes from Ken’s shop, we needed to rent a car to get home. Ken called the local Enterprise Rental agency and helped get a preferred rate for an overnight rental. As we had to wait over an hour for the Enterprise Shuttle to arrive, we had a chance to talk with Ken. He shared fascinating stories about his family and how his father started the business over 50 years ago. We talked about a range of other issues while waiting and found Ken to be a really nice guy. We returned this afternoon to pick the Jeep up. The repair was completed in a timely fashion. The quality of work was exceptional (I could have used a sweater in the car with the a/c unit running), and again we had an enjoyable conversation with Ken. What could have been a horror car repair story actually turned out to be a truly excellent and positive experience. If you ever need radiator or air conditioning service on your vehicle and you’re within the Riverhead Ny area, I absolutely recommend Ken and Riverhead Radiator Service to you!

I've taken my vehicles here for cooling system repairs. My Father took his vehicles here. Service is always excellent and prices are fair. No other place I would ever trust to deal with cooling system issues.

Old school owner who can be trusted. Incredibly fair prices. I’ll never go anywhere else with my 1962 C-10 or any of my other vehicles.