G B Repair

Was in the pileup on I-90. Triple A was absolutely useless and I sat on the side of the road from 12pm - around 6:30ish PM. I learned GB is responsible for the stretch of road I was on. Made 1 phone call, Steve answered, and had me picked up and dropped off within 15-20minutes. Thank you Steve!!

Very fast and friendly service. Towed and gave us a ride 90 min aesy even with our dog in the car. Was super helpful and even pulled up to a doggie park while waiting for accident report. Highly recommend this business.

We had had an already extremely stressful day of traveling when our car battery unexpectedly died on I- 90 at 1:00 in the morning. It was the last straw as we had been on the road at that point for 17 hours (and were still two hours from home) in what normally should have been a 13 hour drive. We were all super tired and super freaked out. I was so grateful that when the tow truck arrived that the driver was kind, patient, and accommodating, especially to our five kids! The driver arrived as quickly as he could to rescue us and safely dropped us off at a hotel and our car at a repair shop. His kindness made an extremely stressful situation more manageable. I'm grateful to know there are still compassionate people in the world!

I was stranded on I90 heading East when my car broke down. When I called the rude female who answered the phone refused to send a truck til I gave her a mile marker. I was just barely off the interstate with cars flying by I was not about to get out of my car. I explained I was heading East 54 miles from Buffalo, and had just recently gotten on I90 at the toll booth. As a former EMS/Fire dispatcher I was blown away that she didn't know her area enough to send a truck. She told me to call 911 and than I truck would be sent. I waited 2 hours for a tow truck to show. The driver was very nice and actually took my daughter and I to Enterprise to get a rental car. I called on Saturday morning to check the status of my car and was than informed the shop was not opened on weekends, which I was not told. I had expressed interest in being able to pick up my car on Sunday if I paid the repair with a credit card as I drove back to Ohio. After receiving a quote from them to repair my car I was stunned $2,600 plus not including the $400 tow bill for 70 miles. I had my car towed from them to a different shop, where my total bill including an additional tow and a national warranty was $1,900.00. Maybe this shop is good at repair work but you have to get past a rude secretary and when that is the First Impression of a business it is generally my last! Thank you Billy (Tow Truck Driver) for you kindness and professionalism you showed my daughter and I.

Unfortunately I don't remember who picked us up for a tow, but he was awesome. Blew a tire an hour away from home and he towed us in horrible weather, kept us entertained on the ride back, and when we discovered upon arrival that the tire shop was closed, he dropped my car off at another place and took us all the way home. Nicest tow company I have ever had to deal with. I hope I never have to make use of their services again but if I do, at least I'll know I'm in good hands. Thank you!