I was on my way to Canada and had a flat. Got the tire plugged there. All was great and friendly. Except when they were putting on the wheel they couldn't get it on and took 2 guys to finish it. It made a lot of clonking noise that scared my toddler in the car. I had to go sit back inside. I did not think much of it and just felt a little weird and first time that ever happened. Fast forward a month later when I'm back at my dealer (i'm with this dealer for the past 7 years) for tire rotations, they said whoever touched my wheel/tire last messed up/striped the threads on my lug nut/wheel. Cost me another $200 to replace those. They were the last person that touched that wheel/tire. I understand that forcing it on may have been their only option to get me on the road at that moment, but hey at least let me know. :(
View on GoogleP & N Auto
Mechanic in Polkville, NY
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About This Shop
A trusted independent automotive service facility in McGraw, NY, specializing in general maintenance, diagnostics, towing, and tires. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 8:00 AM – 5:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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I recently had my semi-truck dropped off at P & N, and while they are not a towing company, I was extremely satisfied with their professionalism and strong industry connections. During a roadside emergency rescue on I-81 Northbound, my truck was brought to their location, and they handled everything with care and efficiency. What stood out to me was their commitment to helping me and my tractor trailer and ensuring that things were taken care of properly. The owner has extensive experience in the industry, and it’s clear that P & N is well-respected in the communities including trucking community. If you're ever in a tough situation, it's reassuring to know there are businesses like P & N that work closely with the right people to get the job done. Highly recommend them for their professionalism, industry expertise, and strong community connections!
View on GoogleHelped me out after a tire blow out on 81. I just drove in and they even ordered lug nut to get me back on the road. Price was very reasonable.
View on GoogleJust had my appointment for a detail, car looks amazing. They went right through it and got every crack and cranny cleaned. My windows and plastics are as shiny as the day I bought it.
View on GoogleWe've been to P & N twice now and have had great experiences both times. If you're looking for a family run, honest auto shop I'd suggest trying them. I had to stop urgently the first visit and they accommodated us even though I had five small kids with me. They put on cartoons for the kids and got right to work.
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