Walmart Auto Care Center

Told my father in law the frame of his truck was rusted out without looking and refused to do the tire mounting. I took the truck to another shop and paid a cheaper rate and found the vehicle was perfectly fine and the other shop questions the competency of these mechanics.

They guys are great there Did an oil change and tire rotation

Last visit was horrible. Usually the people are better with their customer service than this time. They didn't notify me of roughly how long it was going to take like they usually do. The person behind the counter was totally ignoring all the customers waiting for their vehicles. They are usually better than this.

I bought 4 new all season tires 12/2018 and 3 years later I cannot pass inspection because all four tires are dry rotted. I spoke with 5 different people in Customer service said they couldn’t do anything about that since it’s over a year later and they didn’t have a record of the order. I have an emailed receipt but they didn’t care. I now have to spend $500 to get 4 new tires for my car to pass inspection. The tires were bought in 2018 but the tires were manufactured in 2016 so technically the tires were not new as expected and the auto shop I’m working with stated that they most likely sold me used tires as new. Dry rot wouldn’t be caused in 3 years especially when I drove it regularly. I will take the time and money elsewhere

Great sometimes. Then sometimes less so. Here we go... "Disclaimer: This review was not sponsored or drafted by any affiliated personnel, nor does it include any paid promotions. It focuses solely on my experiences at the Walmart Tire, Lube, & Express department and does not cover my opinions on the absence of people greeters at Walmart or the Bentonville cultural shift towards bicyclists. My experiences at this Walmart TLE have been quite diverse. The managerial staff, led by someone with an expansive breadth of knowledge that spans not just automotive care but also areas like carpentry, brings a high level of competence and commitment to quality service. This multi-talented leadership is approachable and proactive, adding substantial value to this location. However, the service falters when it comes to some of the newer technicians. Assistance with batteries, tires, and rims has been inconsistent, often marked by a lack of information, dismissive attitudes, or an unwillingness to assist. On a positive note, the cashier staff adds a welcome layer of expertise and goodwill. Their service goes beyond what you might expect, elevating the entire experience. In conclusion, this Walmart TLE location offers a blend of strong managerial competence and exceptional cashier service, though there are areas that could use improvement. My experiences have been mixed, but I believe in providing constructive feedback to help businesses grow. After all, we all benefit when a business goes the extra mile—or adds unexpected 'mileage' in unique ways. By reading this review to the end, you warrant extended payment and praise for the investment of your time in the perusal of this dialectic discourse. Thank you for taking the time to read my review. I hope my insights prove useful for both potential customers and the TLE team as they continue to fine-tune their services."