I had a great experience at the Jeep dealership service center in Westbury, and I want to recognize Stacy for her outstanding customer service. From the moment I arrived, she was welcoming, professional, and very attentive. She clearly explained the service process, kept me updated on the status of my vehicle, and made sure all my questions were answered. Stacy made the entire experience smooth and stress-free. Her communication and follow-up were excellent, and it’s clear she truly cares about her customers. Because of her, I feel confident bringing my Jeep back for future service. Highly recommend this service center—especially if you get to work with Stacy!
View on GoogleWestbury Jeep Chrysler Dodge Ram Service & Parts
Mechanic in New Cassel, NY
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About This Shop
A trusted independent automotive service facility in Westbury, NY, specializing in general maintenance, diagnostics, oil change, and tires. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 7:30 AM – 12:00 AM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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Waited for almost 40 minutes before a service advisor was able to see me. That needs to improve drastically. We're working too and time is critical when we just want to drop the car off and get to work. On the other hand, Mike, was really nice and personable which helped lessen the blow of my wait time. I had an oil change, tire rotation, and recall completed, all covered from my lease warranty which was a nice bonus. First time walking out of the dealer without any money coming out of my pocket!
View on GoogleWe had such a wonderful experience leasing our Jeep Grand Cherokee L thanks to Behi at Westbury Jeep! From start to finish, he was incredibly patient, knowledgeable, and genuinely kind. He took the time to answer all of our questions and made the entire process feel easy and stress-free. What really stood out was how amazing he was with my kids — he even remembered their names, which meant so much to us and showed how much he truly cares about his customers. It’s rare to find someone who makes your whole family feel comfortable and welcomed during a car-buying experience. We absolutely love our new Jeep Grand Cherokee L and are so grateful for Behi’s help. Highly recommend asking for him if you’re shopping at Westbury Jeep!
View on GoogleI would like to recognize the outstanding customer service provided by Jermain, Steve, and the entire vehicle delivery team at Chrysler Jeep. From start to finish, the experience was professional, efficient, and customer-focused. Jermain and Steve went above and beyond to ensure that every detail was handled properly, keeping us informed throughout the process and making sure all of our questions were answered. Their knowledge, professionalism, and commitment to customer satisfaction made the experience seamless and stress-free. I would also like to commend the professional team responsible for delivering vehicles to customers. Their courtesy, attention to detail, and dedication to providing exceptional service reflect positively on the entire dealership. It is clear that they take pride in their work and genuinely care about the customer experience. Jermain, Steve, and the vehicle delivery team represent the highest standards of customer service and professionalism. Their efforts deserve recognition, and they should be commended for the outstanding experience they provide to customers.
View on GoogleMatt and Eric were absolutely amazing! They made my car purchase extremely easy and seamless. I actually didn’t think it was possible to get what they gave me. Thank you guys from the bottom of my heart.
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