Quality Service Center

Hit an object in the left hand lane of I-87 N and blew out both passenger side tires. State Police contacted this company on my behalf, and they couldn't have found a better towing company for me. The tow truck operator, Jeff, arrived promptly and was friendly, courteous and extraordinarily helpful. He made - what is often times a stressful experience - pleasant and seamless. Five gold stars.

Had to get my car towed here by police bc of location of break down. They could have charged more for storage like every other place. Reasonable pricing and a very friendly staff. Also a nice new facility. I recommend this business. Thanks

If you ever want to know what rock bottom feels like with a price tag stapled to it, go ahead and call Quietly Towing. In my personal experience, these guys managed to turn a simple moment of need into a masterclass in how to bleed a stranded driver dry. I was charged $300 for three gallons of gas yes, you read that right and another $70 for the privilege of the driver hanging around for about twenty minutes. The whole thing felt less like a roadside assist and more like somebody flipping your pockets inside out just to see what falls out. There was no empathy, no humanity, no “hey man, rough day, let’s get you moving.” Just cold transactional energy and a bill that looked like it came out of a fever dream. In my opinion, this business doesn’t help people; it profits off desperation. When you’re already stressed, stranded, and vulnerable, the last thing you need is a company that sees you as a walking invoice. If you’re anywhere near Montgomery and need real help, do yourself a favor: avoid Quietly Towing. My experience with them was the exact opposite of what anyone should go through on the side of the road.

I'm so glad I went to this location for a few things i needed help with getting fixed on my car. They even charged half our rate for something instead of an hour. Completely reasonable prices, super friendly ladies in the front greet you as you enter. Really nice waiting area. Very knowledgeable and was ready to help me whatever i needed. We'll be back for anything I need on my vehicle.

I’m shocked at the incompetence and lying. They listed needing front brakes in order to pass inspection on a failed inspection report handed to me yesterday. As you can see from the picture, the pads haven’t even come down to the wear line, and it is ludicrous these would be on an inspection failure. They shined a flashlight in a tire that was not taken off and noted rust on the center of the rotor and that it would be metal on metal friction. In New York the procedure is you have to take a tire off during an inspection, not just shine a light through it. And this is not even close to metal on metal. The pads have a lot of wear left and when I checked them later that day (by actually removing the tires) the rotors didn’t even have grooves or warping. Totally unnecessary work. I got it inspected and passed at a place down the street. I’m surprised at the incompetence and lying at something as simple as determining brake wear. If they can’t get something that basic right, how can you trust them for anything else? They also failed due to rust on the subframe. The subframe is not part of a NY inspection. Go elsewhere for an inspection that actually follows procedure, and I feel sorry for anyone that actually goes here for a real repair. The quote I asked for was $125 to do the front brakes labor only because they knew I already had the parts. I didn’t put the brakes on myself yet because when I had previously took the tires off, I saw they weren’t needed. The quote was $1,200 for the subframe. All unnecessary for a NY inspection.