I have used Luke’s auto customs twice, once in 2018 for my Nissan Sentra, and now for my Nissan rogue. On both occasions, Luke went above and beyond and fixed things that had nothing to do with the accident damages. He is diligent, pays attention to the most minor details, and is a master of his craft. Both vehicles came out looking better than how they looked going in. They even take care of the interior and have that looking spotless and brand new. The work is completed in a timely manner and updates are provided throughout the process. If you stop in, they will even show you your vehicle in progress. Everyone is friendly and knowledgeable. They all go above and beyond. They even complete the work for the cost that the insurance will pay, without the need for the deductible payment. They work closely with the insurance company so you don’t have to worry about any of the insurance paperwork. If a rental is needed, they work closely with enterprise right around the corner. None of us wants to be in the position of needing an auto body shop, but if you do, bring your vehicle to Luke’s right away. You won’t regret it. Thank you Luke and staff!!
View on GoogleLuke's Auto Customs Inc
Mechanic in Medford, NY
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About This Shop
A trusted independent automotive service facility in Medford, NY, specializing in general maintenance, diagnostics, auto body / collision, and body work. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 9:00 AM – 7:30 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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I’ve used Luke’s auto body service twice by now, both times my car has come out beautiful, like new! Both, Steve and Luke are very professional and communicated with me along the process while dealing with a delay in receiving parts. They dealt with the insurance company directly so I didn’t have to do a thing. Highly recommended!
View on GoogleDO NOT GO HERE, One of the worst experiences I have had anywhere. I brought my car here for a relatively simple job to get my car moving again. A new axil, new break lines and bleeding the breaks. All the parts totaled to $300 but I had to pay $684 on top of that for labor. I took my car back and payed $50 for one hour of labor when they did nothing. A friend who worked at a automotive shop did the job in 30 minutes. They tried charging me 14 hours of labor for a job that would’ve taken an hour max. On top of that parts were way cheaper at my friends shop. Overall and awful experience in every way.
View on GoogleLuke did a phenomenal job on a custom job I wanted done. I had the factory spoiler on my Genesis Coupe removed and an aftermarket one installed. You cant even tell there were ever holes in the top of my trunk
View on GoogleExcellent shop. I have them do all my body work whether under insurance or not. Also they do some really sweet restorations and customizations.
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