Abbott Radiator & Auto

Absolutely no care for your vehicle. I had my car professionally detailed $300 prior to bringing it in to the shop for an e-brake repair that they had done wrong the first time and they completely destroyed the interior or my car and dented my driver door while being on the lift.

Always a pleasure when i bring my vehicle in from the friendly greeting when i walk in the door to the detailed quoting process haliey does when calling to inform me of what the techs found. Even the pricing is reasonable without it compromising the quality of service received. I continue to bring my vehicles back time after time and refer everyone that asks my opinion for a shop to go see Nelson and his crew

They fully repaired the radiator on my 1960’s backhoe and I’m very happy as replacement new parts have not been available in over 40 years at this point. Great local shop highly recommend them for any radiator or cooling system work!

My husband and I have been coming to Abbott Radiator for the last couple of years and now our kids go too. We just had a great experience this week with Nelson and the staff at Abbott. They were professional and worked hard and got us the car back in a timely manner and didn't try to upsell anything. They actually tried to save my kid some money. It's hard to find a mechanic you can trust and this place earns it!

This will be a little bit long because I just dealt with this shop for the first time ever and have a lot to say about my experience with them. I work in the diesel industry so I know what makes a shop good and what makes a shop bad, and I definitely have high expectations for shops that I have to go to as a customer. The short version is that I cannot recommend them enough. In all aspects, my experience was fantastic. The long version is that I brought my truck in for some work that I've been neglecting to have done for awhile now. Before even starting the work, they did find a very big and urgent issue with my truck. I had budgeted for the work I wanted done with a little cushion because my truck is old and rusty so I wanted to be safe specifically in the event that they did find additional issues. That being said, the issue they found was much more than I was prepared for. (And yes, when Halie called to tell me about it, she did have pictures on the way to my phone so I could see it myself and confirm the issue.) Halie sent me a quote for everything I had wanted originally + the newfound work I needed, and she specifically quoted me the worst case scenario version so that way I knew what I could be getting into as opposed to her having to call me with more bad news every hour and pushing me past my budget when they were already halfway through the work which I appreciated a lot. They also did their best to do the work right while saving me money where they could, and as a result, my bill did end up coming in a few hundred less than the worst case scenario estimate which was fantastic news. I didn't get a chance to speak with the technician(s) that actually worked on my truck, but me and a mechanic friend of mine peeked at everything afterwards and it does look good! Halie, specifically, was the only one I got to speak to, and she was an absolute delight. Super friendly, on top of the whole preparing me for the worst while looking for the best ways to help me... I was very happy working with her. There was also a delay in the work that they couldn't have prevented, and Halie notified me immediately. So, all around, she's fantastic!! And, finally, I also got an oil change. I wasn't due for one yet but figured I'd get it done now while my truck was down for several days. I find that most shops, whether it's a quick-lube place or an actual repair shop, rush through oil changes. On one hand, I do understand that; they don't make money on the oil changes so it's best to get them in and out as quickly as possible. But I really value shops that pay attention to my truck. The big issue they had found and repaired was something they couldn't have missed if they were blindfolded, but they also took the time to top off my wiper fluid (that's such a small detail but I can't remember the last time I had the rest of my fluids topped off during an oil change service!) and I am about 90% sure they even lubed up my door hinges. This was incredibly long-winded but I just want to make it clear that this shop is fantastic to work with, and if you're looking for somewhere to get work done, this is definitely the place to go!!