PetrolWerks Performance

Here’s a polished version of your review that keeps your message clear and firm while improving readability and tone for maximum impact: ⸻ The biggest mistake I ever made was trusting these guys with my car. What started as a simple repair turned into a nightmare. They had my car for 2 to 3 years, and when I finally got it back, it was in worse condition than when I dropped it off. The vehicle, which originally ran fine, came back with no steering, constant stalling, and violent shaking. When I refused to pay for the so-called “repairs” due to the poor condition it was returned in, they retaliated by placing a lien on my car — essentially holding it hostage. To make matters worse, when I tried to resolve things, they were disrespectful, unprofessional, and completely unwilling to take responsibility or even look at the car again. Avoid this place at all costs. I wouldn’t wish this experience on anyone. They also change the price of the job 3 different times one me, unacceptable for a so called professional shop.

Biggest mistake I ever made in my life was trusting these guys with my car. These guys basically stole my vehicle, placing a lean on the car just because I refused to pay for the repairs they supposedly had done. First of all I was without my car for about 2-3 years until they finally had gotten it done, the car left running properly and came but with no steering, kept stalling, and would shake horribly. And that was the reason why I would not pay for the repairs, and once I told them that they refused to take the car back and were very disrespectful and unprofessional.

I went by the other day for some basic mechanic work. I dont know cars, but I spoke with a girl on the phone who told me the shop could help and I should speak with the manager next week. That week started two days ago, and I went here, spoke with John and the whole process was a lot easier than I was expecting. 10/10, would visit again.

I hate to write this, but after all the stress and disappointment, I feel compelled to share my experience as a warning to other car enthusiasts. Things started off well. Moe was accommodating—he picked up and dropped off my vehicle from Brooklyn and once offered a loaner car. While there were some frustrating communication issues and missed timelines, they initially delivered good work that matched the premium price tag. I booked my car for an ECU install and was told it would take a couple of weeks. However, unforeseen issues arose, including the need to replace the wiring harness, coil packs, and clutch- typical vintage car dramas. After 4.5 months, the car was tuned and ready for pickup. When I picked my car up, I noticed terrible paint deterioration on all sky-facing surfaces and a headlight full of water. Initially, I thought it was a detailing mistake but soon realized the car had been left outside in the harsh elements. This was despite Moe repeatedly assuring me it was always stored safely indoors. The tune was also problematic: with cold start, idle issues. Moe offered to address the tune, paint, and headlight issues, so I sent the car back to their shop. Three months later, I picked up my car again. To my horror, the paint condition had significantly worsened, and my custom interior had faded. I was charged to have the water drained from the headlight! On top of that, Petrolwerks sent me off with a completely dead battery, which they didn’t mention. I discovered this only after making a stop and needing to call AAA to replace the battery on my way home. Moe apologized after seeing photos of the paint condition and initially offered to fix it (again), but after I sent a quote for a professional paint correction, he went silent and failed to follow through. I should also mention the retune fixed the cold start and idle but but the engine was now cutting out at 5000 rpm. Another shop in NJ identified and fixed the issue in just 10 minutes by rerouting a vacuum hose. I ended up spending $1,300 on a paint correction, which partially restored the paint. As someone who takes great care of my vehicle—it’s always garaged and rarely driven in winter—I expected better from Petrolwerks, a shop run by car enthusiasts. Sadly, their carelessness and failure to take responsibility turned this into a really stressful and expensive ordeal.

I wouldn’t take my car anywhere else for maintenance or performance upgrades. They are the best and most knowledgeable around. They don’t hit you with shady fees or try and make you buy extra stuff you don’t actually need for your car like traditional dealerships do. They are super transparent in the product they put out and quality of work done. Deal with confidence, these guys are the best of the best.