Monro Auto Service and Tire Centers

These guys got my tires mounted and balanced within only a few hours and they did a fantastic job. The service writer was very friendly and knew what he was talking about. They were careful with my aftermarket lug nuts, made sure the white letters on my tires were facing outward, and fulfilled my request to install stick on wheel weights instead of pound on weights. Again, fantastic job from these guys. Will definitely be returning to this shop again. 10/10 across the board!

Brought my car in at 8 am on a Thursday for a scheduled appointment for new tires. Waited a half hour to find out the guy who knows how to drive a manual isn’t there. That’s fine. I got a ride home. Assuming I dropped my car off early it would only take a few hours at the most. Wasn’t until 4:30 pm they call me (after me calling them for an update) saying my car was finished. I arrive there and inspected my wheels to see that the 2 rear rims had been damaged, one notably having deep gouges all along the outside of the rim. I told the lady at the front counter my concern so she went out to take photos. One of the techs claimed that it “wasn’t their machine” that caused the damage. They were new wheels. The lady at the counter would then explain that the machines are new and weren’t calibrated correctly, had someone said something before starting I would’ve brought my car elsewhere. Supposedly they made a claim to corporate and I’m supposed to receive a call or email but have not heard anything yet. Very disappointed in this experience.

Excellent service! Very knowledgeable staff. I had my oil changed and new tires put on. They checked my vehicle to make sure everything else was good to go. Definitely will return for future repairs.

Made an appointment for a Friday afternoon close to closing time to fix a leak in my tire. Came in just shy of my appointment time. Was greeted and they began the work immediately. *Welp* there was no leak, my tires just needed air. “I’m Just a girl☺️”. Thanks Joe! I appreciate it!

All I can say is wow! They actually care about you. They are compassionate, they really helped me today. They are friendly as well and don’t screw people over unlike some places. I used to go here for years then I moved. This morning I made a decision to go to this specific Monroe and thank god I did. Incredible team! I will go here once again going forward. Thank you team for your hard work today! I am editing this review which I never do angel and Joe they are true assets to this company!!!!!!! Thanks to you both !