I had an amazing experience today , and I have to give a huge shoutout to the manager (Alberto) for running such a professional and efficient team. From the moment I pulled in, everything was smooth, organized, and welcoming. The manager was knowledgeable, respectful, and made sure I understood exactly what was being done to my vehicle without any pressure or upselling. You can tell great leadership makes a difference .. the whole crew worked together quickly while still paying attention to detail. The service was fast, thorough, and honestly one of the best oil change experiences I’ve had. It’s rare to find customer service like this anymore. If you’re looking for honest, reliable service with a manager who truly cares about customers, this is the place to go. I’ll definitely be coming back and recommending this location to friends and family!
View on GoogleValvoline Instant Oil Change
Mechanic in Elmsford, NY
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About This Shop
A trusted independent automotive service facility in Elmsford, NY, specializing in general maintenance, diagnostics, and oil change. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 8:00 AM – 6:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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Google Reviews
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As a woman, I’ll be honest, getting car maintenance done can sometimes feel intimidating. I always worry about being oversold or taken advantage of. But my experience with Alberto, the Manager, completely changed that. He was incredibly knowledgeable, patient, and understanding. He walked me through everything step by step, explained what my car needed, and made sure I felt confident and at ease the entire time. Not once did I feel pressured or talked down to, which meant so much to me. Alberto’s customer service skills are truly outstanding. He’s professional, respectful, and genuinely cares about the people he’s helping. Honestly, he should be teaching a class on customer service, that’s how impressive he is. Because of Alberto, I left feeling confident, informed, and valued as a customer. I’ll absolutely be returning and highly recommend asking for him if you visit!
View on GoogleI always get well taken care of here. I know I'm going to get a well trained, not miserable staff who'll put the good stuff into my car. It's not that cheap but I like German cars, so oil changes are pricey for me.
View on GoogleAmazing service from the entire crew! Special shoutout to Al who went above and beyond today. He was knowledgeable and had great attention to detail. Really felt like I was in good hands. 5/5
View on GoogleI have been a loyal customer at this Valvoline location for several years now and I am never disappointed. The store manager Alberto is truly amazing, very professional and knowledgeable. The team overall is extremely helpful, respectful and super informative. They take their time to explain the services that are being rendered and they go above and beyond to make sure I am aware of any recommendations that my vehicle needs. I will continue to get my car serviced here and will always recommend to my friends and family. If you want good service this is the place to go.
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Connect & Location
49 North Central Avenue, NY-9A, Elmsford, NY 10523, USA
Business HoursClosed Now
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