Latham Auto Sales & Service

Ok so first off, I bought a car here 3 months ago and everything with the car is fine. Definitely look over the vehicle very well because there were a couple things I didnt notice that I would have had them fix/take money off the price.(2 chips in the windshield, wheels are absolutely covered in curb rash, needs tires very soon, some interior stains/gunk in cupholders) i was told to be approved for the loan I needed to buy the warranty, which is not true, because when I came in to sign all the paperwork after we agreed on everything, the warranty was optional. So they lied to me to get some extra money out of me.(probably getting a kickback from the warranty company) the whole process felt very rushed and on the day I came in to take possession of the car, I was made to sit around for about 15 minutes waiting while Michelle and their mechanic put tint on the windows of their office (???) Overall would not reccomend this place, but the car i bought has been fine. Will update if anything goes wrong or if the warranty doesn't end up actually covering anything. Also, whatever program they put my email in sends me 3 or 4 emails a day trying to sell me shitty car insurance. Super annoying

Sorry this is long but please READ. You wont regret it. I promise. DO NOT ENTER!!! Fred and Michelle are total scam artists. RUN, do not walk away from this place. They sold me a total lemon. They were so nice and courteous at first. Test drive was great. Customer service got me to buy my truck. The ABS light was on but they told me they would have it all fixed. Tires, brakes, oil change, and whatever else. It took me longer than anticipated to sell my truck to get the money for Latham. So I felt bad when I finally went to pick up my truck so I overlooked some signs. I noticed they didn't fix a few minor imperfections. Then the biggest lie after I paid for the truck, "The ABS light came back on because it is icy today and the tires skidded a little". TOTAL LIE. I should have gotten my check back and ran. Ugh. So I put the truck on a lift and inspected. OH MY GOD. Worse than I thought. There are pictures attached with everything wrong. Seriously, no dip sticks. REALLY! Missing ball joint! Bad sensors! ABS light still on! And the rust underneath was unbelievable. Window and lock switches didn't work but they did when I test drove! And the worst part, the chassis was welded in two places in the middle of the truck! And this truck passed inspection from Auto Repair Solutions. They slapped an inspection sticker on this piece of junk. I went to the Attorney General to report Latham Auto Sales. I asked for my money back but they told me this wasn't Walmart and bring the truck to his guy (Auto Repair Solutions) I reported him too. And I told them what I was going to do. I brought the truck to Auto Repair Solutions and they "fixed all my concerns" the cheapest way possible. I finally got my truck back and inspected what they did. Auto Repair Solutions used the cheapest parts possible but it was fixed accordingly to the warranty barely. This was only because I threatened there licenses. So please, DO NOT shop here. It will only give you a major headache. Thank you for listening to my rant. It was a really bad experience.

Look at how absolutely beautiful she is 🤗🤗🥰🥰 I'm so so pleased with my recent purchase, Michelle was such pleasure to meet she was extremely friendly and informative with any questions I had and gave me extra peace of mind reassuring me that I would absolutely be approved and be able to leave with a vehicle no matter my credit history. They have an amazing inventory filled will vehicles that not only are in amazing shape cosmetically but also very reasonable in miles. I am gladly going to refer my friends and family and should I decide to get another car in the future (which won't be for some time because I love this volvo tooo much to part) it will definitely be through them.. Hands down the best thing that has happened to me in 2020 🙌🙌🙌

Bought a car from them from 2024-2025 both vehicles gave me issues months later. Water pump was bad on one spent 6k within a year smh

Purchased a truck that said was ready to go then told me after signing that it needed work. It took three weeks and was still not fixed. I had to send truck out two more times for the issue to persist and they did nothing to better the problem. They are ripping people off for vehicles that shouldn't be on the road.