I would love to share my experience about the Car Factory with everybody. I purchased a 2004 Cadillac Deville from Joe and Janice Carson. I'm sad to say that they were hard to deal with right from the start. I should have trusted my gut feeling and not trusted theese people. We have had several problems with the vehicle and contacted them well within the thirty day warentee and they will not help me. The vehicle has bad rear air shocks and a bad front strut plate. I called them and tried to talk with them and they will not repiar the vehicle. When I questioned Janice about the shocks she said that her mechanic told her they were leaking before I picked up the vehicle. The Car Factory proceeded to sell me the vehicle knowing that it had safety issues with out disclosing them to me.Now it is going to coast me over a thousand dollars to repair the vehicle.. PEOPLE BEWARE THEESE PEOPLE ARE DISHONEST AND WILL TAKE YOU FOR A RIDE IF YOU LET THEM!!! PLEASE DON'T MAKE THE SAME MISTAKE THAT I DID!!
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Mechanic in Clarence, NY
About This Shop
Auto repair shop in Clarence, NY offering general maintenance and diagnostics. Open weekdays 9:00 AM – 6:00 PM. Listing from a public source — claim it to manage your profile.
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Great cars, great prices. What more can you ask for?
View on GoogleGreat customer service! Very friendly.
View on GoogleVery nice sales man!
View on GoogleThe owners is amazing.
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