Really liked this place to start, but I believe was a communication lapse, has brought me here to leave this review. First I think the owner insulted me, won’t blame it on color but he said I know your on a budget, I’m not the richest, and I live in America as well where everything is tight, not a problem I can live with that mistake. Not only was I a customer I brought my wife’s car as well. She needed brakes and rotors, which Mike called and told me a price , which I was cool with. Maybe 45 mins later. Someone else calls from his shop and now he is saying a caliber, so I get a lil skeptical , so after our conversation the man says how about I put it back together the way it was and charge you a 100$ dollars. Fine with me because now I have trust issues with the place and don’t know what to believe, which I failed to mention in this story that my car was Sopose to be worked on from previous work that they did which ended up leaking that they never addressed. Talk about pissed. Unfortunately I can’t go back because I’m in business as well, and right or wrong you don’t treat paying customers the way I was treated at this place. I would not ever recommend this place to anyone. Buyer beware of up charges
View on GoogleGenesee Automotive Repair
Mechanic in Cheektowaga, NY
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About This Shop
A trusted independent automotive service facility in Cheektowaga, NY, specializing in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 7:30 AM – 5:30 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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If you want a place that actually communicates with their customers and works in a timely fashion, do not go here.
View on GoogleI've taken my car to Genesee Automotive Repair for over 15 years. High quality and professional service. The owner Mike is very knowledgeable and always answers any questions I may have before he does the work. I recommended this auto shop to all friends, family and coworkers!
View on GoogleWe have been taking our cars here for over 20 years and would not go anywhere else! We trust Mike’s experience, work and honesty whether we need a repair or routine maintenance. Our family and friends have also become long time customers. Small shop with big service!
View on GoogleI finally found a mechanic I can trust! Mike went above and beyond to diagnose my car issues and fixed it perfectly. I recommend mike as a very good and experienced mechanic.
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