Russo's Auto Service

Mechanic in Buffalo, NY

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About This Shop

A trusted independent automotive service facility in Buffalo, NY, specializing in general maintenance, diagnostics, tires, and towing. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 7:30 AM – 4:30 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.

Expertise & Specialties

General MaintenanceDiagnosticsTiresTowing

Customer Reviews

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Mimi Tran6 months ago

★★★★★

I had some steering/tire issues and they were able to get me in quick for those repairs. The car was driving super smooth and then I unfortunately got side-swiped on the highway. I was able to call the shop and they were able to refer me to two towing companies and walked me through the accident process. Everyone was so kind and understanding throughout everything. Car was sent in and a week later, everything was done. THEY EVEN DETAILED IT!! So grateful to have found this shop and I will definitely be returning for any future issues (hopefully not anytime soon). Can't recommend them enough!

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Mark Palumbo5 months ago

★★★★★

I pulled in with my daughter’s Jeep with an AWD issue and they got me right in. Great family owned and operated business. We found her new service facility.

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Michael Smith9 months ago

★★★★★

Recently after doing some research (including looking at the positive comments) I had my vehicle towed to Russo's after speaking with someone who worked there. Once my car got there, I was informed I would receive a callback once a mechanic did an inspection. This didn't occur because it was almost closing time, so I was told I would receive a call the next day with an assessment and a price quote. Well, the next day I waited and waited for most of the day for the promised call in vain. As a result, I went over to Russo's shop to find out what was going on. Much to my surprise, the guy I spoke to was extremely rude when I asked why he hadn't called back as if I dated to ask a "superior" a question. Then he quoted a starter job as being over $800 while become visibly angry when I questioned this price. In a VERY snarky tone, he did something that worked out for the best. He told me I needed to take my ride somewhere else. Here's how God works, I had my car towed to another place using my AAA membership, and had a great job done for less than half the price. So even though that nasty individual thought he was hurting me (for unknown reasons) things worked out even better for me. He told me with confidence that his shop only gets good comments. Well, no that is no longer the case. I intend to badmouth this place as often as I can. So, thanks for doing me a favor; I have another reputable place to take my car where the owner respects people like me.

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Chris Coppola5 years ago

★★★★★

Took my recently purchased older car here today. Jeff and staff were super courteous and honest with my car's inspection and once-over, looking for any glaring needs. It passed, and Jeff recommended we don't dive into any unnecessary repairs that may snowball into other issues. I would feel confident taking any vehicle here.

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Mark Salinga year ago

★★★★★

From start to finish, I received the most professional service. Jeff gave me an accurate quote from the start and gave me updates on the progress of the job. They also let me pay over the phone and left my key in a lockbox with a special code so only I could get it out. I highly recommend this shop for all your car needs.

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Shop address

198 Oak St, Buffalo, NY 14203, USA

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Business HoursClosed Now

Monday7:30 AM – 4:30 PM

Tuesday7:30 AM – 4:30 PM

Wednesday7:30 AM – 4:30 PM

Thursday7:30 AM – 4:30 PM

Friday7:30 AM – 4:30 PM

SaturdayClosed

SundayClosed

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