EC Auto Shop

I had a very frustrating experience at this auto repair shop. I went there to get an alignment, and they told me to come back the next day because they were busy. I returned the following day, and they asked me to wait 10 minutes to bring my car in. Instead, I waited for over 1 hour and 25 minutes. After all that waiting, someone came and told me they could not work on my car because they were too busy and that I should go somewhere else. What made it worse is that I clearly saw other customers who arrived after me getting their cars serviced before mine. This was very upsetting and felt like discrimination This place has no respect for customers’ time and no proper customer service. I do not recommend this shop at all.

The owners and mechanics are shameless scammers! There needs to be a thorough investigation done on this place. I'd heard in the community that they're known for this, but recently in desperation I needed to get my car done. The parts they used to replace my issue were previously used, but I was made to pay a hefty price for a new part. After they do anything, they always claim that there's a new, hidden problem and that you need to pay extra for it. I ended up going to another shop after, and after he inspected my car, the new guy told me what happened. Scammers.

I do not advise anyone to go to this place because this is what happened to my car. I took it to get its inspection, but when I went to pick it up, I found it damaged in an accident. I asked what happened, and he told me that he parked it on the street and someone hit it and ran away. When I told him that this is your responsibility because my car was at your shop and there was no damage to it. After this discussion, he decided to give me only $300, which is not enough to fix the damage. Now I filed a complaint and there is a court date.

All the people there are very nice and friendly I don't feel they would ever rip you off.

I have been coming here for years! On my first visit they saved me thousands of dollars. These guys are HONEST. They will not try to fix things that aren't broken or tell you a list of bogus things that need to be repaired. Always a very pleasant experience. They were able to fix an issue that no other mechanic could determine was the actual issue. They are professional, knowledgeable, fast and they really work with the customer. I will always bring my vehicles here.