Bob Johnson 390 Chevrolet Service

Excellent service at a fair price. Service was fast and professional. I have been a customer for 10 years and will keep coming back.

I went to this location to have warranty work done and have new tires installed. Needless to say they got installed but I don’t think I will ever get the rims off to do rotations. The lug nuts are so tight that even a 1200 lb impact wrench will not remove them. And if that’s not frustrating enough I call to see if they can have someone loosen the lug nuts quick and torque them properly so I can get back to doing my rotation and the shops response is we don’t do walk ins, you will have to make an appt. all I wanted was for them to loosen them and get me on my way and that was too much to ask. I Guess customer service and fixing a issue they created is not high on there priority list. Will never step foot on this place or any bob Johnson for that matter. Fingers crossed I don’t get a flat before I can get to a different shop to have them loosen the lug nuts because if I do I’ll be stranded and unable to change the tire.

Meh. We got a good deal on a new truck but buying parts is a nightmare. It took a half hour to pick up parts, first go to the parts desk, then to the service desk for paperwork, then to a third desk to get checked out. Might want to set aside time and pack a snack if you go here for ANYTHING!

My wife and I have leased 2 vehicles from there. They were very easy to work with. We get both if our cars serviced there as well. They do fantastic work.

Absolutely the best Service Center