So not only did it take me 3 hours to sit in the shop then go get my own oil filter then get told the one I bought that was given to me from autozone wasn’t right one AFTER they did the oil change, the car was a genesis ( I get it it’s a European car ) THEN DECLINE TO WORK ON IT! IF YOU CANT DO IT YOU DONT DO IT. They ripped my bottom plastic oil pan protector off and then couldn’t even put that back on right so now my 80,000 car has been dangling and dragging under and it’s RUINED! So now we are going to call them first thing in the morning and see what their negligence and ignorance is going to cost. Granted I was completely nice the entire time they whined and complained after I waited 45 min to get into the shop then told to get my own filter come back wait another 30 min then sit inside the shop and listen to 5-6 grown men whine about doing oil changes they get paid to do by the time they ruined my car there was about 4 men standing around doing absolutely nothing but acting like kids in highschool. Worst service I ever had at any oil change location will be taking to dealership immediately to repair and redo everything AND VALVOLINE WILL BE PAYING!
View on GoogleValvoline Instant Oil Change
Mechanic in Albany, NY
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About This Shop
A trusted independent automotive service facility in Albany, NY, specializing in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 8:00 AM – 6:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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We were driving and the maintance light came on. So we were in the area of Central and Covin Ave so we went to Valvoline for service. The technicians, Gary, Ramon and Naquan were so knowledgeable and very nice and polite. As a woman who should know more about my car, Gary was very informative and helpful with me about my car. I was so impressed with the service and kindness that they all had. I would definitely go back to them! Great job 👏.
View on GoogleHad a great experience getting my inspection done. The service was quick, professional, and very straightforward. Ricky, the manager, really took care of me and made sure everything was handled smoothly. He was friendly, knowledgeable, and made the whole process easy. Definitely appreciate the great customer service—highly recommend this location!
View on GoogleI am a happy customer. I have been assisted by Ricky. He is good at job and he is very friendly trying to help everyone on the work floor. Busy Man n really appreciate his work ethic.
View on GoogleThe best place to get an inspection with out appointment! Friendly staff and very fast service less then 30 minutes !
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