Went in for a head gasket replacement. Immediately had issues with the car shutting off while driving. Jaime first claimed it had nothing to with him/the work that he did, after asking if there was a warranty on the work that he performed, he finally agreed to take a 2nd look at the vehicle. After dropping the car off with Jaime for the 2nd look he stopped responding to my phone calls about the condition of the car. After several months of Jaime keeping my car without communicating/responding I sued Sam's Garage in smalls claim court. Jaime finally started to respond after he received the paperwork stating I was suing him for a faulty repair job. After agreeing to settle out of court for a specified amount over the phone, Jaime was extremely unprofessional in person when it came time to settle up. Jaime might be good for an inspection/windshield wiper replacement but I wouldn't recommend/trust him for anything more complicated than that.
View on GoogleSam's Garage
Mechanic in Albany, NY
Already have a check engine code? Look it up, or browse common symptoms.
About This Shop
A trusted independent automotive service facility in Albany, NY, specializing in general maintenance, diagnostics, and hybrid/ev. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
Customer Reviews
0 WrenchConnectWrite a Review
No reviews posted yet.
Have you visited this shop? Be the first to share your experience!
Google Reviews
Review snippets from Google Maps. WrenchConnect reviews are submitted separately.
Was referred to Sam's Garage by another garage in the neighborhood because they were overbooked in my time frame. Staff was professional and courteous over the phone, made an appointment, and was very flexible to meet my needs for drop off arrangements. During drop off, staff was able to recall details provided in a one-time phone conversation two weeks prior and ask for additional details. Car went from needing service and investigation in the morning to finished up and fixed in the afternoon, including several additional services I added circa lunch time. Rates were very reasonable. Staff was knowledgeable about the topic, potential failure modes, and whether or not different approaches were worth pursuing. Very satisfied with this service, and will 100% be returning here for future service.
View on GoogleRan into an emergency situation 100 miles from home. They were responsive and efficient and were able to get me back on the road in a manner of 2 hours. Great services for a fair price.
View on GoogleWent in with a busted wheel bearing. I was under the impression it was two wheel bearings and that it was going to be very expensive. A lot of garages would have taken advantage of that. A young girl with no clue about cars. Jamie told me right up front the correct price for the repair and he also informed me that it was only one wheel bearing. He worked with me to get me in around my super busy schedule. He was professional and had my car done in a very time efficient matter. I was able to pick it up with no problems and the car is running perfectly. Super appreciative and happy with the service. Also for reference my car is a hybrid which some garages won’t even work on around here and if they will they will overcharge you a lot of times. 10/10 recommend especially if you’re a woman because I know handing someone money when a lot of garages look at us like an easy target for some quick money can be intimidating.He’s honest, hard working, and very professional. Won’t take my car anywhere else from now on.
View on GoogleJamie is absolutely wonderful. I fully trust his opinion. He is honest about whether or not something truly needs to be fixed. Reasonably priced. We have been taking all our cars here for a few years now! Excellent service! A++
View on GooglePlan your visit
Connect & Location
493 S Pearl St, Albany, NY 12202, USA
Business Hours
Operating hours pending confirmation.
More shops in Albany, NY
1st Response Roadside Service LLC
4.2A trusted independent automotive service facility in Albany, NY, specializing in general maintenance, diagnostics, and heating & cooling. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
Aamco
3.8A trusted independent automotive service facility in Albany, NY, specializing in general maintenance, diagnostics, transmission, and engine. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 8:00 AM – 5:30 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
AGD AUTOMOTIVE
A trusted independent automotive service facility in Albany, NY, specializing in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 9:00 AM – 5:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
Albany Battery Auto Sales
4.2A trusted independent automotive service facility in Albany, NY, specializing in general maintenance, diagnostics, tires, and electrical. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 8:00 AM – 5:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
Albany Foreign Auto Service
4.8A trusted independent automotive service facility in Albany, NY, specializing in general maintenance, diagnostics, tires, and brakes. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 7:30 AM – 4:30 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
Albany Light Truck & Car Repair
4.4A trusted independent automotive service facility in Albany, NY, specializing in general maintenance, diagnostics, and tires. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 7:30 AM – 5:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
Are you the owner of Sam's Garage? Claim this listing to manage services and contact details.
This is my shop