THEY STOLE FROM US AND DAMAGED OUR PROPERTY OUT OF SPITE, AND WE ARE OUT HUNDREDS OF DOLLARS 😡😡😡 If I could give 0 stars I would. This shop destroyed one of my husband’s wheels when I went back and asked them to fix a mistake they made. The tires I brought in had 2 different sidewall tread patterns, so when I dropped off the truck I asked that the aggressive tread face outward. They only did this on the front tires and not the back. When I brought it back to be fixed, they destroyed a wheel and stole my lug nut socket. I am positive that they did this on purpose because the wheels and lug nut socket were in tact when I got it back the first time. I should have known they would retaliate by the way Chris the shop manager treated me from the moment I came back in with the truck. I am out hundreds if not thousands of dollars to replace this wheel and my lug nut socket, not to mention the time and cost to have it redone by someone more competent. It is also worth noting that when I came to pick up my truck the first time, it had been sitting in front with the windows down and key on the center console for 2 hours. Please do not bring your vehicle here if you care about it! I attached pictures of the receipt and damage to the wheel.
View on GoogleRNR Tire Express (Carson City, NV)
Mechanic in Carson City, NV
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About This Shop
Providing reliable, high-quality auto repair services in Carson City, NY, this shop specializes in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. Whether you need routine preventative maintenance or major mechanical repairs, they have the tools and experience to get the job done right. Open weekdays 9:00 AM – 6:00 PM. Verified listing on the WrenchConnect network. Claim this business profile to manage your details, update services, and connect directly with local vehicle owners.
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I will 100% recommend this crew to anyone! From the start Chris was a huge help in getting the correct offset for my new rims so 35x12.5 new tires wouldn't rub. Marcus made the whole buying process easy and smooth and we worked out a deal! The staff is stalling the rims and tire took extra care when mounting and balancing everything, as well as checking my brakes and suspension. Friendly, fast, and professional. My truck looks great and rides smooth! Thanks guys!
View on GoogleGreat experience here at Carson City RNR. Bought 4 new tires this past January, noticed I had a small leak in one of my back tires this past week and they were able to get me right in when I called! Got my issue fixed with zero complaints, Marcos was friendly and helpful though the process. My tire was covered with warranty and fixed super fast! Highly recommend.
View on GoogleThe service was very fast, the fellas there were very friendly. I had a tire (puncture) repair w/ balance and also 3 other (barely used) tires balanced, and mounted onto my Subaru. Very professional job, and the price seemed very generous. I recommend and I will definitely be back! 👍
View on GoogleThe customer service was very good. The salesman found a good deal for me that fit my budget. He also offer me a reasonable payment plan. He was able to get me in quickly. All around the service was excellent. I will definitely recommend to other's.
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