Big Time 4X4 & Auto Repair

Set an appointment to drop off, work was Completed for my transmission as expected, friendly staff, lined out repair details we’ll, and service with knowledgeable technician. Thanks “Big Time” AA

Took my f150 for cam phasers and figured id get water pump, spark plugs and oil pump while at it, said they had just done that job a few months before on similar pickup. After 2 weeks, I called for an update and got every excuse possible. Called after another week and then got told they were trying to be careful removing sparkplugs so they wouldn't break. Then my calls started being sent to voicemail. I finally drove to the shop but the owner and tech that worked on my truck were nowhere to be found. Finally got a call back the next week, got sent pictures of a crank that looked like someone welded around it and a missing oil pump bolt even though there was no staining of oil where the bolt would have been. They recommended replacing the long block even though the engine had zero issues except timing when it bogged or went back to idle. I told them to do the repairs I asked for and I wanted my truck fixed. Called another week later and then they were waiting on a specialty tool which is required to do the cam phasers. Finally got my truck back after about 7 weeks. It looked like i took it to a "friend" who could do it cheaper. The wiring harness wasn't secured properly, barely ziptied in place, my skid plate wasn't installed, the front tow hooks were missing bolts. When I called, he said bring it back and they'd out it back on. I decided to do it myself but when I picked up my skid plate, they gave me two random bolts. I don't normally leave reviews but I cannot recommend this place to anyone and will never take a vehicle there again.

I give this place 5 stars because they fit me in the same day, no notice, to fix my broken shock on my lifted F-350, no questions asked. Then when it was done in shorter amount of time, instead of charging me the quoted labor, he charged me less, talk about integrity, honesty, and service. I think I'm ditching my old mechanic for this one, way better!! Definitely worth checking out, especially with that type of service, I'm sold! Update*** I needed some suspension work done and I went back because I love this place, plus no ones else has enough guts to touch a F-350, jk you need a really big lift and they have one here and the experience to boot. The wonderful guys here custom order the parts I needed to fix my bad boy and even were kind enough to give me a lift home, talk about service. Now, my F-350 handles like a beast again.

Took my beloved 1977 Chevy Nova to Big Time 4x4 for what should’ve been a straightforward engine swap—yanking the stock straight-six for a snarling 383 stroker we provided, along with various components. We’re car guys, but time was tight, so we trusted these “pros” to handle it. Big mistake. This shop’s work was so sloppy it makes a toddler’s finger-painting look like a masterpiece. Initially, the car ran “okay,” but that’s like saying a blind date was “fine” right before they steal your wallet. The transmission shifted like it was auditioning for a horror movie, all jerky and unpredictable. Three weeks later, a coolant leak sprung up because—get this—the water pump bolts were basically just vibing, not even torqued down. A few weeks after that, fuel started spraying from the tank like a low-budget fountain show. Why? The mechanic thought a 6AN fuel line could be secured with a dollar-store hose clamp. Genius. At this point, we popped the hood for a closer look, and oh boy, it was like peeling back the curtain on a circus of incompetence. Three spark plugs were finger-tight, just chilling like they were on vacation. The wiring loom? A rat’s nest of exposed splices that screamed “fire hazard.” We had to go through every inch of their work to avoid a full-blown disaster. In the end, we dropped $10,000 on labor that was about as useful as a chocolate teapot. Save your money, your car, and your sanity—take your business elsewhere unless you want your classic ride turned into a rolling Pinterest fail.

A part of my transmission was broken, and they said they could get it done and replace the transmission. They stated they could get it done relatively quickly, but I told him there was no rush and told him I needed it done in 3 months for a trip out of state, and it never was completed. Every time I called, it was, Don't worry, I'll take care of you, and just all this fluff talk. It came to the point that he threw the truck back together last minute, like literally the day I was leaving, and stated it was road worth they checked everything and said it'd be good to drive and I could bring it back after my multistate trip to finish they already 3-month repair. Well, when I picked it up, the oil was low, the battery was dead and needed to be replaced, the tires were almost double the PSI, and now there is a transmission leak that was not there before I brought it in(leaking from the front of the transmission when the issue was a part connected to the back of the transmission). I decided not to have him finish the work and said I wanted a refund of the few thousand for parts and labor for the transmission outside the other work he did, and it took over a month and a half with me coming in and calling him multiple times. It's just the same old thing. We are working on it. Don't worry; we're just waiting on some things. I still need work on this truck, but it won't be from this shop. I wish I would have talked to a few people around before giving him my business because durning all this, other people stated bad service here as well.