Westfield Auto Care Center

I went to get my 2015 Durango truck fixed. They changed the brakes and inspected my entire car to avoid future problems. The staff told me they were new owners and were applying some discounts. Honestly, they treated me very well, and the price was fair. I would return to them for service on my truck.

Took my car for oil change to Westfield Auto Care Center, because they are close to my house. After service was done Mario called and told me that my brakes need to be changed like yesterday and I have a light and brakes are scrubbing rotor. After I got my car back I checked that there was no light and I looked and my brake pads where I still have like 40% life in them. I decided that I am not bringing my car back to him for brake change because there is no need yet. After he called me to confirm appointment I mentioned about what he said and that his story doesn’t Mach with my break pads. He told me that he got special tool to measure break pads and that’s how he diagnose it. I understand about cars a lot just don’t have time to mess with it. And I am 100% sure that he was trying to rip me off. I will never bring my car there again.

Good guys, good shop, high but fair rates, very convenient tow when I broke down nearby. Unfortunate communication failures. Labor $145/hour. Will treat your beat up, less than $2,000 vehicle like a premium import and charge you for it! I really needed better communication and $1000 still in my account more than my steam cleaned engine and premium parts. Partially my fault for not communicating more clearly what I needed, and for taking it to this kind of shop in the first place.

Jaime at JDM is everything you would hope to find in a mechanic. Honest, fair and thorough. Be good to him and he’ll be good to you. I run a business across the street so I went to him out of convenience. I go back to him and tell my friends for the reasons mentioned.

I took my Volvo here because it said they specialize in volvos. When I dropped my car off I felt really good, the lady inside was very courteous and told me about a discount for first responders( which was never mentioned about again or applied). I took my car for oil leak which they fixed hence the 2 stars. Check engine light was not on when I bought it in and when they were done my check engine light was on and months later it still won’t go off. They did a timing change and the car is throwing timing codes despite them telling me it’s because the car has a lot of miles. The car stutters going up hills or accelerating. The lady inside is telling me it’s my front end and she said we fixed the oil leak that’s all we’re responsible for. I won’t recommend them to anyone! And if you go there I advise you to always inspect for damage before and after you get your car.