Appalachian Tire and Auto Sales

These folks are great! Very friendly and helpful. We had a battery replaced yesterday. They gave us an appointment at the last minute even though they were busy. A good price as well. Later the same day we had a notification come up on our dash as we were passing their location. They checked it out immediately and didn't charge us for it. Definitely a keeper and we will use them again.

Good people hard working professional and they take there time with everyone be patient when you go there go with time because they have a lot of big projects they are working on they do there best with everyone and every car God bless them don't forget to leave a tip they working on building there buissness and employees the best way they can

This place is a joke! Charged $88 dollars when they claimed they would diagnose my wife Yukon for free! Only for them to try and overcharge for unnecessary parts! $461.86 for a $21.99 coolant sensor and a $69.99 thermostat! The only part necessary was the sensor! They are scammers! Diagnose for free yet it cost $88! The receipt and scam is attached! I bought the parts and installed them both within 20 minutes! They claimed it takes over an hour! Scam artists at its best! I welcome the owner to look me up! I have a huge following across multiple social media’s! Please look me up and notice the Blue check mark! That means my posts go in front of millions! Whoever the owner is needs to close this business because they suck and he/she has loser liar employees! Needs a thermostat with gasket! That’s how stupid they are! The thermostat for a 2016 Yukon is a complete unit including the housing with an O-ring built in! I upload those pics tomorrow! Don not take your vehicle here unless you want to be over charged and buy a ton of unnecessary parts! Apparently they charge $350 an hour!

I have reviewed them in the past as NeoAndTrinityNick and gave 5 stars. As I said then he is not always home. They have always been good to me. They have always had fair and knowledgeable mechanics. Today was a bad day for them, but because of Alex I will still give them 4 stars. I had a window that would not go up on an old vehicle that they have been the only ones to work on for 8 years now. I asked one thing. Do not unhook the door locks because I can not get into the back. They unhooked everything and jammed a rag and piece of wood down in the window. I was upset and called, but Alex was kind and said just bring it back. As I explained to the lady in the front she jerked the keys out of my hand, because of my complaints. I’m a customer and I was unhappy with the service. They fixed it no charge, and even removed the jammed piece of wood from the window. I will give 4 stars even now because of the one Hispanic mechanic and Alex. That woman does not have a clue how she made me feel. Had this been 15 years ago I would have jumped across that counter. Furthermore, she made me cuss, which led me to crying, because I am not the person I use to be. I don’t trust anywhere else, but it may be time I find another mechanic.

Beware! A nightmare!! SCAMMER! I wish I had read all the negative reviews. I would have had it towed to my repairshop.! My car had overheated in front of the business. I explained it to the cashier and asked if they could look at my car. I was shown an estimate that it could be up to $300 labor and was told that it took 3 hours to replace and $200 for parts. They used my coolant but still charged me for coolant. It was 2 hours before closing, so I figured it would be $200 for labor if it took until 5 pm. to replace thermostat housing. My daughter n law took a picture of the estimate that he quickly took back and threw in the trash. I never signed it because I didn't know how long it would take in labor. I waited there since they were closing in a couple of hours. It only took one hour for repairs. When I was given the bill, I was charged the full three hours of labor. I bought it to their attention, and the manager/owner came into the lobby screaming at me. He said that is the price... $300 per hour for labor, and that I have to pay it. I tried to reason with him, and he got louder. There were four other people in the lobby as he stood there screaming at a 67 year old woman. I paid the $571 bill that he charged me and left in tears. There is no other repair shop that charges $300 per hour for labor. I have the picture that my daughter n law took of the estimate that I didn't sign, and I didn't agree to pay $300 labor. I will be filing small claims against him for overcharging me and intimidating me into paying his price. He is a bully! Shame on him!