Mohit Rajput2 months ago
★★★★★
This place is terribly slow. Employees are rude and unprofessional. Took 2 hours for a simple oil change. Never going there again and not recommended to others
View on GoogleQuick Lane at North Brothers Ford
Mechanic in Westland, MI
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About This Shop
Providing reliable, high-quality auto repair services in Westland, NY, this shop specializes in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. Whether you need routine preventative maintenance or major mechanical repairs, they have the tools and experience to get the job done right. Open weekdays 7:00 AM – 6:00 PM. This listing is part of the WrenchConnect directory. Claim this profile to manage reviews, update hours, and receive direct customer inquiries.
Expertise & Specialties
General MaintenanceDiagnostics
Customer Reviews
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Nick LeRoy3 years ago
★★★★★
I've been taking my car here since 2019 and it seems to get worse with every visit. You will drop your car off and you will have to call them the next day for an update or you will hear nothing. Paid for headlight replacement and they offered free wash. You can see from the pictures that neither of those things happened. You wait forever in the waiting room for the shuttle, you wait forever for an update on your car, and then you wait forever to pay. If you value your time or money go somewhere else.
View on GoogleCathy Shasko7 years ago
★★★★★
Absolutely the best service I have ever received at a place for car service. I stopped by just to have the air in my tires checked and Stephan topped off the fluids as well as gave me a free car wash. The manager Jason also stopped to talk to me to make sure I had the best service possible. I am going to make this Quick Lane my new home for service. Thank you so much for the outstanding service! Highly recommend
View on GoogleMary-Jane Neill3 years ago
★★★★★
Made an appointment on my day off so i could pick it up and drop a different car off and make an appointment i had at 4. Oil change, recall and fix alignment issue. 6.5 hrs later the call was no suspention problem and nothing else was done yet. I knew it wasnt suspension and then i was told it was probably not balanced. I know what that feels like too. It was an alignment issue that their machines couldnt detect. I had to leave it until my appt was over and get it after hours. I had alignment done that resolved issue next day at belle tire. Salesman dave is great!!
View on GoogleLaurie B4 years ago
★★★★★
North Bros. Ford, Inc. 33300 Ford Rd, Westland, MI 48185 Awful experience. I bought 4 new tires here 3 weeks ago. The service was absolutely horrible. I drove out of the service center at 6 pm, and the following morning, I noticed a quarter-sized bulge in the sidewall of my front driver-side tire. I called the service center to let them know and they told me to bring it in. They looked at it and said there was nothing they could do for me. They said it was my fault. In addition to this, they overcharged me. I was told I would receive a reimbursement for the overcharge via snail mail. It’s been over two weeks and I have yet to receive the check. I spoke to the quick lane manager regarding the missing check and also informed him of my negative experience. He told me I could bring my car in anytime (without an appt) and he would replace the defective tire. I would like to add I was never offered the “tire care” plan to protect my tires if something happened ($30 extra per tire). I asked the manager if I could add the plan—since it was not offered at the time of purchase. When I showed up at the dealer today, and asked for the manager, he told me he could not replace the tire—that they were “too busy.” I also asked about the tire plan and he informed me that he called FORD and they said I cannot add it after the purchase. It was never offered to me at the time of purchase! I had to call to reschedule my appt and there was no record of my appt. I would never go here again.
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Business HoursOpen Now
Monday7:00 AM – 6:00 PM
Tuesday7:00 AM – 6:00 PM
Wednesday7:00 AM – 6:00 PM
Thursday7:00 AM – 6:00 PM
Friday7:00 AM – 6:00 PM
SaturdayClosed
SundayClosed
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