Ford and Walton Auto Care

BEWARE OF THIS PLACE!! They had a Jeep Patriot for sale. The check engine light was on and he stated that it was on because the A/C was out. He said that he would fix the A/C and asked if I would put a deposit down. He tried to get me to put $2,000, I agreed to $200. He made a copy of the title to the vehicle and wrote on the title stating that I made a $200 deposit. Later I see that the name on the title was a completely different name than the workers at the auto repair shop. I no longer felt comfortable purchasing the Jeep. Also, I didn't feel comfortable because I did not truly believe that he would fix what was wrong (why the check engine light is on). I then asked for my deposit to be refunded and he stated that the Jeep was already sold and that if I wanted my deposit back, I would have to take him to court. Monty comes off as a good guy but it is really just an act. After I asked for my deposit to be refunded, he was rude and mean. A totally different person than the person I met when he tried to sell me a Jeep. He seems comfortable with keeping peoples money even though he has no written policies on refunds. MONTY IS A SNEAKY DO NOT TRUST HIM!!!

I am not from the area, but I stopped in because my car was making a horrible noise. I did not have an appointment or call ahead. They were able to put my car on a hoist and show me the break in my tailpipe. They had to take a piece out and weld a new one in. The owner drove me to my son’s house so I wouldn’t have to sit in the shop. Did the repair and offered to pick me back up. I was so impressed with the speed and compassion of the shop. I was back on the road in less than 2 hours, and have a 1 year warranty as well! Highly recommend 😊

Was dealing with brake issues but Sunday morning into work my brakes were so loud I had to get it taken care of immediately. Knowing it was a Sunday I knew it would be a tall task to find a mechanic on short notice. I found this place on google. I would’ve gotten my car back the same day but I had a damaged caliper that wouldn’t be in until the next day. Moe gave me a loaner for the day and I was able to pick up my car the next day after work. This may not be a big deal to anyone else but between me, my son, and work I’m just too busy to pause my life for car repairs so I appreciate the prompt and efficient service. My car rides like new again!

Would NOT recommend!!!!! Very upset, my bro-in-law is an automotive engineer he informed me, "That's golden rule #1 in auto service get customer approval for diagnosis and repair." We should NOT have had to pay the full (overpriced) price for repairs; we gave approval to diagnose but we were still figuring out how to pay/afford their high price for the repair - which didn't make sense to my brother-in-law; my husband asked them to wait, give him time to make phone calls & figure out how to afford their amount. We should NOT have had to pay the full amount. We didn't give them approval to do the repairs - but they did it & charged us close to $1000. I would have been fine with paying part of it, due to my husband saying it was a misunderstanding but not the full amount. I do NOT recommend going here. They super overcharge & they do repairs without your approval, then expect you to pay the full amount, saying "this is as low as I can drop it down." I am very unhappy with their service, I give more than one star because they were fairly quick & I wasn't the one talking to them. EDIT: to respond to their comment to my review: I am not sure where you get that my husband gave permission; he said his words were, please wait and allow me time to figure out our finances & be able to pay for the repair. The next thing we knew, you were calling, saying it's ready for pickup. We did NOT authorize you to repair the car!!

I paid $2500 to this mechanic four times and I went back because there was a leak again and the fourth time I took the car back after 15 miles I had a big leak. Wow I had to pay tow truck to take it back.