UPDATE: I wrote the review just as I about to get our van back. A bolt broke and rather than just saying, 'sorry, come back next week,' Scott and Rocky, one of the owners, drove all over Michigan to get the parts on Saturday--when they're closed--and then asked their head mechanic to come in from vacation on Sunday morning to get it all fixed in time for a long trip. I felt awful that they did this, but they wanted to get this right and get us on the road. I HIGHLY doubt another shop would go so above and beyond. In fact, I share with them there's going above and beyond and then there's Ric and Rocky level; honest, fair, and they place service above self. Now the original review: A friend of mine recommended them, for which I am very grateful. We had gone to a big chain store to get a tire, but they screwed it up. They also misdiagnosed other issues. When I called to explain the situation and also that my wife needed the car to go on a long trip, they quickly moved to action and got everything sorted. They were very clear in what the issues were, communication, and pricing. They also stayed an hour and half late in order to finish the car so we could get on the road. One other thing that's noteworthy is that their store is very clean and welcoming with a great image of old Plymouth. It points to how they care for the customer and want to do the best. Oh one of the things is that the owner drove me home when I dropped off the car after I shared I planned to get Uber. I wish I knew about these guys years ago, but they are now going to be my go-to place.
View on GoogleRic & Rocky's Family Car Care & Accessories
Mechanic in Plymouth, MI
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About This Shop
A trusted independent automotive service facility in Plymouth, NY, specializing in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to handle it all. Verified listing on the WrenchConnect network. Claim this business profile to manage your details, update services, and connect directly with local vehicle owners.
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I had both my cars serviced here and they were honest, prompt, and took good care of them
View on GoogleRic & Rockys never does me wrong. James is a super reliable mechanic and as a woman I always trust coming here.
View on GoogleMy husband and I brought our car in here because another shop told us a ton was wrong with our car including the transmission, we wanted a second opinion. They went through the list the other shop said was wrong, fixed my car and there’s no issues with the transmission. I’m honestly so happy with the service! Highly recommended, they’ve earned our trust for the future.
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