Real Auto Shop Inc

Purchased a 2018 Toyota tundra 1794 edition truck with 68,000 miles on it. I had been looking for a Tundra since I was in an accident with mine in February and wanted to replace it. I found them on Facebook marketplace and cargurus.com I reached out via Facebook and dealt with Malcon via fb messenger who sent me videos and pictures. I live in upstate NY and traveled 4 hours to purchase the truck it was the best deal I could find on a low mileage Tundra in this package. I was nervous going this far to purchase just going off photos but took the trip and I am extremely glad I did! When I got there to see the truck I noticed it was missing the tonneau cover that was in photos which was a soft tonneau, Batista quickly informed me he had a brand new in box hard tonneau cover for it which was awesome, I preferred the hard one so that was a added bonus! The truck was in excellent shape (minus a few blemishes on the rims and a scratch that I couldn’t see on photos or video), but overall for a 8 year old truck it was in excellent condition. Rose was very helpful with acquiring the DMV paperwork for NYS and filing out everything I needed. The mechanic I cannot remember his name was also very friendly and helpful! The overall experience was great and I would definitely do business with them again. Very honest and helpful actually very hard to find these days in the automotive sales world! Very happy with my purchase and would give them 5 stars for every aspect of the deal, highly recommended!

I had an amazing experience buying my car! The staff was super helpful, honest, and patient throughout the whole process. Everything went smoothly, and they made sure I was happy with my purchase. I absolutely love my car — highly recommend this place!

I had an excellent experience buying my car from Real Auto . The customer service with Rose was great from the very first contact, with full support throughout the entire purchasing process. Even after the purchase, they remained available to answer questions and provide assistance. Professionalism, transparency, and quality service make all the difference, and that’s exactly what I found here. Highly recommend!

John Batista is the best ! I have bought two cars from him! One in Somerville MA when I used to live there years ago. And when I found out he was in Florida in the same business we bought our business van from him as well. He is honest and will take care of you if anything happens. It’s hard to find honest hard working people like him . Totally recommend him

I purchased a 2011 Dodge charger that had 95,815 miles on it. The price was 8,200 the total came out to be 9,392.50 because of document fees, rmv fees and tax. The car has some rust on the subframe that I'll have to replace in the next year or two. The car failed an emissions test because of a fuel pump that wasn't properly installed. And the fuel pump that they had installed wasn't the right one for this vehicle. The front right tire is almost bald. I also found out that the horn doesn't work. A trusted mechanic said that the wiring was very badly messed up from previous repairs. And I had to get two oxygen sensors replaced. They did give me a 30 day warranty but I would have had to make another trip there and since the fuel pump wasn't installed properly to begin with I decided to bring the car to a trusted mechanic. I now hope this car will finally pass an inspection. They also charged me a 35 dollar inspection fee that they said they would refund to me in the mail that I have yet to receive. Not very cool. They should have given me a better price and been honest about the actual condition of the car. But this is what some used car dealers do unfortunately. It is a fun car to drive and it is now finally in decent shape.