Mully's has always been down to earth, transparent, brimming over with "can do" mentality, and will tell you if they can't do something or if something isn't worth doing (and why!). Prices are very fair and 9 times out of 10 are better than other places for the same work. I value their honesty and flexibility above all else. The quality of the work I've had done has been excellent, never had any issues after the fact, even on older cars! I've been coming to Mully's ever since I've been able to drive, he's been helping my mom and dad for a number of years before that, and everybody I mention Mully's to has nothing but positive things to say. It's unfortunate to see a handful of people that haven't had better experiences, I'd chalk it up to the nature of the problem vs the work done, there's only so many ways you can tighten/loosen a bolt. Please give Mully's a try! Don't be worried about asking about the issue, potential causes, why the work wouldn't have fixed it, etc...they've always been very open about the details if something's not going as expected.
View on GoogleMully's Auto Repair and Tires
Mechanic in Salem, MA
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About This Shop
A trusted independent automotive service facility in Salem, NY, specializing in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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I no longer drive due to old age and arthritis but I have to say that Steve is the most amazing mechanic and I have used his service for years, even driving from Newburyport for any work to be done. He has even given me advice on the purchase of a vehicle and what to look for. My late husband advised me before he died to never let anyone other than Mully touch my car.
View on GoogleTo be fair, you might want to take my review with a grain of salt given all of their 5 star reviews. That being said, I brought my car in to fix a front end vibration and wobble, and after three trips to Mully’s (and roughly $600), it’s still not fixed. It pulls to the left, the steering wheel isn’t centered, and it shakes over 40mph. I’m not interested in bringing it in for a 4th time for the same issue, nor will I be spending any more money there.
View on GoogleWe have just started using Mully’s for all of our cars and have been really pleased with the service and results. They seem efficient, reliable and prices are reasonable as well. They have started by checking each car thoroughly and have communicated clearly with us what needed to be done (no sense that they’re adding unnecessary services) before doing the work. All in all, we’ve been impressed and will continue to go back.
View on GoogleWe had our brakes serviced and tires replaced at Mully's last week. Working with Mully's has been the best experience our family has ever had with an auto repair clinic. The staff there are friendly, capable, and helpful. The service they provided was high quality, timely, and affordable. Our 8 year old car is driving beautifully now. We will be coming back here again. Thank you, Mully's!
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