Auto Factory

Just picked up a used Ram 1500 pickup from Auto Factory. Worked with Rob who was straightforward and easy to deal with throughout the process. He mentioned he does not work on commission and you can really feel that. It made the whole experience much less intimidating compared to other dealerships I visited where I felt pressured to buy something I did not even want to look at. Rob let me take my time checking out the truck and never rushed me which I appreciated. Pricing was pretty firm not a lot of room to negotiate but the truck was already priced well compared to others I looked at which is why I made the trip out there. They were able to work on the financing side which felt fair and helped make the deal come together. Worth the trip. The vehicle was exactly as described and in great condition. Go in knowing what you want and do your homework. Would definitely recommend.

Bought a used 2020 Ram Truck from Renata over at Auto Factory. She was super easy to work with & took time to show me different truck options that fit what I was looking for. No pressure, no gimmicks. Just an easy going approach & in the end I couldn’t have been more pleased. If you are in the market for a new vehicle then go see Renata & give her a chance to win your business.

UPDATE: Drake from auto factory reached out and immediately apologized and was able to make things right with me and the vehicle. Thank you so much drake. Despite this happening I highly reccomend auto factory if you’re looking for a vehicle. Bought this used 2019 ram 1500 classic from auto factory. I am very happy with my vehicle. If it wasn’t for the poor communication I’d give 5 stars. Raul was very nice helping me pick out a vehicle. He was not good at communicating with me. Seemed like he just wanted to make the sale and then once he got the money in his hands, on to the next forget about this guy. I picked up my truck drove it 10 miles before realizing the front right passenger tire lug nuts were loose to the point I could take them off with my fingers. I work in automotive industry so I understand why these things happen but something so simple could’ve been avoided if they just torqued the wheel. I don’t mean to bash this company like I said I am very happy with the vehicle I purchased I just wish the communication was better and the wheel being loose was very scary as I could’ve hurt myself or someone else on the road. Otherwise overall very happy with my purchase. Thank you auto factory staff

I had a great experience working with Rob from Auto Factory. They were professional,knowledgeable, and never made me feel pressured during the process. They took the time to answer all my questions, explain my options clearly, and made sure I felt comfortable with my decision. The entire experience was smooth and stress free. I highly recommend them for your next purchase if you are looking for excellent customer service Jeffrey

I had a great experience purchasing my F-150 thanks to the excellent service I received. From the very beginning, he was professional, helpful, and always willing to answer my questions. What really stood out was his follow-up and commitment—he made sure everything went smoothly all the way until the purchase was completed. I truly appreciate his dedication and would highly recommend him to anyone looking to buy a vehicle!