Horrible, horrible.....DO NOT GO HERE!!!!!! This place charged me $60 more than their original estimate for a simple rotor and pad replacement. After I got in the car when they finished the brake job, my emergency brake no longer worked. I told them this and then they brought the car back in for another hour and told me they got it to hold a little but that the caliper was seized. This was a lie because my emergency brake worked perfect until they worked on it. They I drove home and my pads started to start squealing really bad so I had to go back to them again. I don't know what they did but the brakes stopped squealing. I drove home and a few days later heard a litter clatter from my rear brakes. I looked at them and realized this shop never put the anti-rattle clips on which is very important. So I had to go back again to have this done. Every time I had to go back the owner would get annoyed with me even though it was all his fault. I had to get a ride to and from his place 3 times and take time off from work because of his bogus break job. My car failed inspection last month because my emergency brake couldn't hold the car in drive anymore. I had Ford look at it and they said whoever did the last brake job ruined the calipers and they needed to be replaced. They gave me an estimate of $1,045!!!! I went back to the shop to let them know and the owner told me he never saw me before. He got all upset when I explained everything and did not want to hear it so I left. I am going to take him to small claims court for all the trouble and frustration he has caused me and time spent not to mention the cost to get my emergency brake fixed. DO NOT GO HERE!!!!!!! The worst customer experience I have ever had.
View on GoogleJr & Sons Truck And Auto Repair
Mechanic in Marlborough, MA
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About This Shop
A trusted independent automotive service facility in Marlborough, NY, specializing in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Open weekdays 8:00 AM – 5:00 PM. Verified listing on the WrenchConnect network. Claim this business profile to manage your details, update services, and connect directly with local vehicle owners.
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Very knowledgeable staff and honest mechanics. I enjoy doing my own repairs when I can and Miguel knows this so he's honest with me when it's something I can take care of but when it's a complicated or high level job there's almost nowhere else I would go. Highly recommended.
View on GoogleVery respectful and great service, one of the best crew of mechanics wouldn't ask for anything else, very reasonable and affordable price want your car or truck fixed come to Jr and Sons u would be satisfied.
View on GoogleFantastic service! Fast reasonable and respectful. Fixed it fast and the right way the first time. Awesome people with extensive knowledge about cars and trucks. I'd recommend this shop to anyone.
View on GoogleThey are excellent mechanics and they are very honest!! I have been trying to find honest mechanics for a while and I finally found the right ones!!
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