Deluxe Auto Werks

I’m following up on the owner’s response to my previous review, and it’s full of lies, excuses, and ZERO anccountability—exactly how he handled everything from start to finish. I paid $150 for this job only because I refused to pay his original asking price—and honestly, even $150 was far too much for the TERRIBLE work he did. When I pushed back, the owner threatened to charge me $1,000 more and told me he would keep my van locked in his shop if I contacted the police. That kind of behavior is COMPLETELY UNACCEPTABLE and UNPROFESSIONAL! He is now trying to claim this was a “difficult” job, yet he was the one who repeatedly insisted he could complete it in one day. This was a simple scratch repair—not a major dent—so there is no excuse for how poorly this was handled. He is also lying about witnesses. Yes, another customer was present, but they did not witness the work or the condition of my vehicle afterward. That claim is clearly an attempt to cover himself. He also promised the van would be cleaned and buffed after the repair. When I arrived, the vehicle was still dirty and clearly had not been washed or buffed. When I pointed out a scratch, he offered to fix it, but at that point I just wanted my keys and to get out of there as quickly as possible given his earlier threats. We had another auto body shop inspect the vehicle, and the damage caused by his work is undeniable. The rear hatch is now misaligned and does not close properly. The decals and emblem were installed incorrectly and are visibly crooked—the “Sienna” badge is not even straight. There are additional scratches that were not there before, and part of the rear tail light was chipped, which he never disclosed. We are now having to pay more money to fix all the damage he caused. If I had known the quality of work and behavior I would encounter, I NEVER would have brought my van here. If you value your vehicle, DO NOT TAKE IT HERE! This shop delivers absolutely terrible work, makes promises it doesn’t keep, and becomes difficult to deal with when problems are pointed out. You will likely end up spending more money fixing their mistakes.

I tried to give this place a chance because it was in town. I had some wheels I wanted repainted Jose quoted me $400 to paint repair curb rash and polish the lips on the wheels. I told him i wasn’t in a hurry but still wanted them within a week. I purchased the paint and reducer out of my own pocket which now I’m assuming that would be taken off the $400. I dropped off the paint and came back 3-4 days later and he hadn’t started on my wheels. Only when I would show up would he get going on doing the work. Another few days go by he painted them but didn’t get to repairing and polishing the wheel lip. I inspected the wheels and there was clear coated runs all over I asked him about it said he would wet sand them which should be done anyways with any paint job. Again he said he didn’t finish them because he wanted to check with me before he started grinding on the wheels even though we had already discussed the work. He never called or texted to keep me updated only then again did he start doing more work on the wheels. I saw one of his employees taping the wheels and was doing a terrible job just at that. I’m mechanically inclined so I know what’s going on but I trusted his judgement. He told me he would have them done the next day it was a Tuesday I said as long as he had them done by Friday giving him a few more days. I showed Friday morning he didn’t have them done said he got busy. Once again I gave him the benefit of the doubt and said ok I’ll come by next week on Monday said he would have them done by then. I showed up and still not done at that point I said enough is enough I’m taking my wheels but I’m not paying for the entire job. I paid half and even then I felt like it was too much. After further inspection I know he didn’t wash and clean the wheels before painting and didn’t even sand them he just painted over the silver since I had them painted gold. Now I have to take the wheels so where else and get them finished. With half the labor and the cost in paint and materials I was out $365 with wheels only 40% done. Please take your business elsewhere this job was a few days tops but he took over 2 weeks to not even finish them. I saw his work and the work on other cars and it’s terrible. Beware.

Based on a recommendation and referral from my auto mechanic, I contracted Deluxe Auto Werks to repaint my custom 1993 Chevy Indy Pace Truck. Scott and his team were pleasant to work with, thorough in doing the job right, and took pride in their work. I recommend this business to anyone wanting body work done right with excellence for a fair price.

Great place to bring your car

Closed owner died but it was great