Universal Auto Service

I’d give 0 stars if I could. This place is a chop shop. Called and asked if they did transmission work. They said they did and could rebuild the transmission in our car. Took car in for the transmission rebuild. When we got the car back it had issues for 9 months. We kept taking it back and were told there was nothing wrong. They said there were no leaks when fluids kept leaking all over our new driveway, car ran rough and manual transmission had difficulty changing gears. The problems were endless and they just kept denying the issues! Finally went to another shop and found out that our transmission - the one they told us they rebuilt (invoice said “rebuilt transmission”) was actually replaced with a defective, extremely damaged and unable to be repaired transmission. Took them to court and they lied to get out of being responsible & said that it’s “normal” to replace the transmission without customer consent. This is total BS! There is no restitution & these scam artist get to keep doing this to more customers. Don’t waste you time & money getting fooled by this business - - go someplace else!!

PLEASE DON’T MAKE THE SAME MISTAKE! This place will take advantage of you and take your money with no hesitation. They lie to your about problems that THEY cause, and over charger you. My Car had a simple leak and I ended up paying $600 for them to 1. Not fix it and 2. For more problems to occur. Please don’t make the same mistake and go somewhere reputable!!!

Details10/11/2020 A DIAMOND IN THE ROUGH. About a year ago my car broke down in front of this shop and it has been a blessing. The owner let me park my car there until I could get a tow to my Mitsubishi dealer, which couldn’t get me in for a week. I am a delivery driver and needed my car fixed ASAP. I spoke to the owner Abel and told him my situation, he took my car in immediately and had it fixed for me the same day. Being a female many shops try to tell you that you need things you don’t really need, he was 100% honest with me and showed me exactly what he needed to replace and when I picked up my car , he showed me the damaged parts he removed from my car. Since then this is the only auto repair shop I will go to , my family members feel the same way now. All three mechanics have worked on our cars at one point or another and all three of them are very honest, professional, knowledgeable and do amazing work. They are about 15 miles away from me but definitely worth the drive. They have saved our family a lot of money by being honest about what actually needs to be fixed. Some of the work we’ve had done on all different makes and models of cars are transmission repair, brakes, fluid flushes, headers, belts replaced ,electrical work, sensors replaced, exhaust repair and way too many other things to list. My son has a fully loaded gto that many mechanics won’t touch because they don’t have the knowledge to work on modified engines but he is able to take his car there for many repairs when needed.

Shop performed brake pads and rotor change on my Toyota Sienna mini van. Price over the phone was price when I left.Work completed on time. Easy to work with Eddie does great work.

I take all my vehicle to these guys all the time. Very knowledgeable staff very reliable. I enjoy working with them with my fleet vehicles. Keep up the good work guys!!