Lake & Thatcher Auto Repair

Seem like very honest business. Called and explained the issues I was having and looking for a quote on new spark plugs. My Jeep takes 16 plugs so it’s an expensive service. Instead of selling me a service I likely didn’t need, he gave some great advice about other things to check first before even spending money on a diagnostic service. Never actually been here before but it’s the first place I’ll go the next time I have an issue with any of my vehicles. Honesty goes a long way!

I am really grateful for the professionalism and service of this shop. I had some diagnostics completed at Firestone that required several new parts to fix my AC. They did the job for $1000 less and in shorter time than Firestone estimated. They were kind and easy to work with. I will return if I have issues in the future.

Easy to schedule with, thoroughly inspected my car during all three services that I used them for. I feel confident that they did quality work, however, too expensive. I will no longer be using them since they overinflated tires during my last (95$-synthetic) oil change. My tire pressure light coming on also suspiciously coincided with my tire pressure sensor batteries needing to be replaced, unusual for when I last replaced them. I don't know if those were connected, part of larger issue, or if inflating to the wrong PSI was just an easy mistake to make. Either way, unacceptable at the price that they charge.

Brought my vehicle in for an emissions issue. Staff went above and beyond to diagnose it. There was daily updates on the progress. Staff is friendly and knowledgable.

great service, fair pricing