Alex Auto Service

Dissapointed, I Brought my car here for a transmission replacement.. JDM transmission with about 45-55k After doing some research online I found that BCLA transmission are interchangeable with MFKA transmissions if all sensors and solenoids are replaced from old BCLA unit to MFKA unit. ( ASSUMING ALL SENSORS AND SOLENOIDS WHERE REPLACED FROM BCLA UNIT. WHICH THEY SAID THEY DID, BUT I SUSPECT NOT ALL SENSORS WHERE REPLACED FROM OLD UNIT . ANYWAYS IM WRITING THIS BECAUSE ITS STILL FRESH ON MY MIND. SO I GET THE CAR BACK WITH TRANSMISSION REPLACEMENT DONE. TURNS OUT TRANSMISSION JUMPS IN FIRST GEAR ( THIS SHOP DID NOT DO DIAGNOSTICS ON THE POSSIBLE CAUSE OF THE JUMPING ON 1ST GEAR ) JUMPED TO THE CONCLUSION IT WAS A BAD TRANSMISSION WHICH IS VERY POSSIBLE. WITHOUT DIAGNOSTICS IM NOT SURE IF THATS TRUE OR NOT. ALSO NOTICED SHIFTER MOVE TO P R N D D3 2 GEARS BUT FAILED TO GO DOWN DO "1"GEAR. SO SOME TYPE OF ADJUSTMENT SHOULD"VE BEEN MADE FOR PROPER REPLACEMENT OF TRANSMISSION. SO IT ALIGNS WITH THE SHIFTER PROPERLY. ( AGAIN SHOP WAS REALLY QUICK TO BLAME THE REPLACEMENT TRANSMISSION. ALSO NOW THE SEAL ON THE AXLE THAT CONNECTS TO THE TRANSMISSION IS LEAKING TRANS OIL.. I WISH THIS SHOP WOULDVE RECOMMENDED ME TO REPLACE THE SEALS IN THE TRANSMISSION TO AXLES. ( SINCE SEALS ARE NOT EXPENSIVE) BUT NO THEY DID NOT RECOMMEND IT WHICH REALLY BUMS ME OUT. ( I CAN DO THAT MYSELF, BUT IT COULDVE BEEN AVOIDED ALL TOGETHER. I WAS DOING MY RESEARCH ON WHAT WOULD BE THE BEST STEPS AND GETTING MY CAR WORKING PROPERLY. EVEN WITH MY RESEARCH I WOULD HAVE APPRECIATED THE MECHANICS INPUT ON THE SEALS OR ANY POSSIBLE THING I COULD"VE MISSED. NOPE NO GUIDANCE WAS OFFERED. SO BASICALLY THEY JUST DID WHAT I THOUGHT WAS BEST FOR MY VEHICLE. ( IM NO MECHANIC ONCE IT COME TO HEAVY DUTY TIME CONSUMING THINGS LIKE ENGINE, TRANSMISSION REPLACEMENTS ETC. BECAUSE I DO NOT HAVE A LIFT. AND IM NOT A MECHANIC WITH THAT IN MIND IM DISSAPOINTED THE SHOP DID RECOMMEND THINGS I MIGHT HAVE MISSED. I CAME TO THE CONCLUSION THAT THEY DON'T CARE WHATSOEVER TO MAKE IT RIGHT.. BASICALLY SAID ITS YOUR PROBLEM ITS LEAKING BECAUSE YOU DIDNT BRING ME THE SEALS ( WISH HE WOULDVE RECOMMENDED THEM IN THE FIRST PLACE BECAUSE THEY ARE THE SHOP THEY KNOW BETTER THAN ME. ) I DONT THINK THEY LIKE THAT I WAS DOING MY OWN RESEARCH AND BASICALLY SAID SCREW IT DIDN'T SHARE THEIR OPINIONS WHATSOEVER. YES ITS MY FAULT FOR EVEN BRINGING IT HERE. I REALLY HAD GOOD HOPES FOR THIS SHOP. ESPECIALLY BECAUSE THEY ARE SO CLOSE TO ME. WELL IM SURE THEY ARE GOOD PEOPLE AND MECHANICS. **THIS IS THE 4TH TIME I GET A TRANS REPLACEMENT ON THIS VEHICLE BECAUSE IT GETS HEAVY USE. EVERY TIME I TOOK IT TO TRANSMISSION SPECIALISTS SHOPS THIS IS THE FIRST TIME USING A GENERAL MECHANIC. ** BUT THIS WAS MY EXPERIENCE. I CANNOT SEE MYSELF GIVING MORE THAN 2 STARS BECAUSE OF THIS. SO I SPENT ALL THE $ I HAD ON THIS LABOR. + 400 TRANS $1350 DOWN THE DRAIN. I HAVE ONLY A 90 DAYS WARRANTY ON THE TRANSMISSION. SO NOW I HAVE TO SOMEHOW GET $ TO GET IT TO A TRANSMISSION SPECIALIST AND GET IT DIAGNOSED, SO WE CAN CONFIRM IT ACTUALLY IS THE TRANSMISSION REPLACEMENT !!! HAPPY FATHERS DAY TO ME !!! =( WISH ME LUCK ! =(