I recently purchased an Audi from Gravity Autos. The car itself is beautiful, and my salesperson, Simona, was very friendly and professional throughout the process. Unfortunately, my overall experience with the dealership was disappointing. The advertised price was not the actual price I ended up paying. Only when I was ready to buy did I find out about several additional dealer fees that were never clearly disclosed beforehand. I have purchased vehicles from other dealerships before and have never experienced this level of hidden charges. I was also disappointed with the trade-in offer. Gravity Autos offered me significantly less for my vehicle than CarGurus’ instant offer, which made the deal even less competitive. While I am happy with the Audi, I believe the dealership should be much more transparent about its pricing. Customers should know the true out-the-door price before making the trip to the dealership, not discover unexpected fees during the final paperwork. I would recommend shopping here only if you carefully review every fee and get a complete out-the-door price in writing before agreeing to purchase.
View on GoogleGravity Autos Chicago
Mechanic in Highland Park, IL
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About This Shop
Proudly serving drivers in Highland Park, NY, this facility offers specialized expertise in general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 9:00 AM – 8:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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Google Reviews
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I had a great experience purchasing my car at Gravity Autos, thanks to Simona’s outstanding service. From the moment I walked in, she was welcoming, patient, and genuinely focused on helping me find the right vehicle—not just making a sale. Simona took the time to really understand what I was looking for, answered all of my questions thoroughly, and never made me feel pressured at any point. Her knowledge and professionalism made the entire process easy to navigate, and I felt confident in every decision I made. What stood out most was her honesty and transparency. She explained everything clearly, from pricing to financing options, which made the experience smooth and stress-free. Even after the purchase, she followed up to make sure I was completely satisfied with my car. I highly recommend asking for Simona at Gravity Autos if you’re looking for a hassle-free and enjoyable car buying experience.
View on GoogleTrevor did an excellent job helping me purchase my dream M850. Exceptional service letting me go through my top 3 decision to pick my forever car, the selection and variety of cars impressed me. Thank you to Trevor and gravity autos. Definitely would recommend
View on GoogleGreat experience. Naomi was easy to talk with and very proactive. Experience was started from finding the car to completely finishing purchase on the same day. Good communication and transparency.
View on GoogleHad the most amazing experience. John B did an amazing job selling the unit and very honest. Danny in finance was also outstanding. Highly recommend! Also they have outstanding warranties available!
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Connect & Location
2772 Skokie Valley Rd, Highland Park, IL 60035, USA
Business HoursClosed Now
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