I have been going to this location for a couple of years now with several different vehicles. Charlie and his staff are always kind , knowledgeable, and most importantly reasonable. I took my BMW in for brake pads because my vehicle maintenance and notification messages would not reset. Most would lead you to believe that you can only take a foreign vehicle to the dealership where they will charge you an arm and a leg . I was actually told at the dealership that my pads “weren’t that bad” but they can replace them for( in my opinion ) an astronomical amount. Well I took my vehicle to Firestone and Charlie walked me back and showed me that the sensor was malfunctioning because the brake pads were indeed worn and needed to be replaced in addition to the sensors. I got the work done at Firestone ,which was substantially cheaper than the dealership and I was/am extremely satisfied with the work . I can honestly say that I am a lifetime customer
View on GoogleFIRESTONE OF DOWNERS GROVE ON 75TH ST
Mechanic in Downers Grove, IL
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About This Shop
A premier independent auto garage in Downers Grove, NY, dedicated to servicing general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to handle it all. Open weekdays 8:00 AM – 5:00 PM. Verified listing on the WrenchConnect network. Claim this business profile to manage your details, update services, and connect directly with local vehicle owners.
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How this place has 4.2 stars is beyond me. I posted about my alternator about 90 days ago. I'm posting again because the shop manager told me I needed a 130 and it turns out it's a 110. My 1st battery died completely the second battery was on its way out until I removed my 525.00 alternator and had it tested. It failed. I bought one for 280.00 and installed. I haven't had a problem since. This alternator replacement cost me 1000+ due to an unknowledgeable person in charge. Not to mention the 30 day warranty. I smell some Stank in the air..
View on GoogleRecharged AC! Awesome work was done. Don’t be discouraged by the lack of front desk personnel. The owner Charlie does it all remotely!
View on GoogleThank you Thank you! THANK YOU! Thoroughly checked the car out, explained the results and needed repairs. Wanted to make sure I understood what was needed for safety and what else could be fixed. Wanted to ensure my teen had a safe car. Recommend 💯 I can’t thank them enough!!!
View on GoogleOil change was fine but few things I don’t like about this place. They told me my tires were needing replacement and printed me out a quote without asking. What bothered me more was my tires were low on air and they didn’t fill up. Kind of rubbed me the wrong way that they full inspected and printed me a quote but didn’t even fill the air with tires. Additionally, virtual assistant is not very attentive and took forever for them to help me.
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