First time going and one of the kids completely broke my glove box trying to jam it back in place. They were professional about it getting it replaced so I wasnt mad at the time. However when I left the shop my car started jerking, losing power, and every warning single light was on. I immediately pulled over and after restarting it the problem went away for a week or so but now its happening all the time. I never had this issue before! I haven’t brought this issue up to them because it’s been over a month since I first went and I don’t want these clowns touching my car again. The only nice thing I can say about them is the manager that day was very polite and one of the higher ups Samuel was quick in getting my glove box replaced. Unfortunately thats not enough to make this right cause my car literally doesnt work now. Will never trust a quick service like this again.
View on GoogleTake 5 Oil Change
Mechanic in Crystal Lake, IL
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About This Shop
A trusted independent automotive service facility in Crystal Lake, NY, specializing in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 7:00 AM – 8:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
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Excellent location, took the wife’s car for an oil change!!! Very hard workers, time dedicated, and honest; they don’t try to oversell you on what’s not needed. Store Manager Tyler, Assistant Store Manager Ember and Tech Dylan were awesome. Strong management, excellent customer service, and hard workers are hard to come across now and days. I highly recommend this location overall for your services needs! First Responder & Military Friendly🪖👨🏻🚒🚓
View on GoogleRespectful workplace and hard working employees! If you need a quick oil change and still receive quality oil, check this location out! Thank you for great service! I will be a returning customer because I definitely need to replace my air filter! To also be a valued customer make sure you honk as you exit! Thank you! :)😊
View on GoogleNice guys, quick service. Was offered a cold water bottle immediately and didn't try to oversell, just adequately communicate potential issues and resolutions. Good experience, seems like an honest business practice. They were honest about only needing the full synthetic change vs the more expensive option. Also cleaned my windshield. We'll be returning!
View on GoogleI had a great experience at Take 5 Oil Change! They gave me a water and told me the wait time upfront. They even noticed a small oil leak and explained my options before proceeding with the oil change, and offered the best deal on a new engine filter and wiper blades without making me feel pressured. My son even got a snack and a juice box, which was such a nice touch! Big thanks to Bob Dylan and Ember for making the visit smooth and friendly. Highly recommend!
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