William Weller3 months ago
★★★★★
Friendly. Helpful. Knowledgable. Efficient. My first experience with them was a battery issue which they advised me about for free.
View on GoogleIndependent Auto Craft, Inc.
Mechanic in Crystal Lake, IL
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About This Shop
A trusted independent automotive service facility in Crystal Lake, NY, specializing in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 8:00 AM – 5:30 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
Expertise & Specialties
General MaintenanceDiagnostics
Customer Reviews
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Tiny Guard9 months ago
★★★★★
I went to their open house 10/18/25, and everyone treated me like they already knew me. All of the employees are passionate about their work, and they even mounted my tires, welded my exhaust, and shined my tires for free. If you have a saab or a volvo, take it here. You will get a quality job and probably make some friends.
View on GoogleJason Echolsa year ago
★★★★★
We love our little family fleet of high-mileage Volvos and SAABs. And appreciate that Tom's shop provides a level of service that makes the trek to Crystal Lake worth the drive.
View on GoogleKristopher Bakhtiara year ago
★★★★★
Great team; small shop full of likable, knowledgeable, and talented folks who clearly know what they’re doing. No price gouging on parts, and very transparent regarding what work your car does and does not need done (as well as what is relatively urgent and what can wait). Can’t recommend Tom’s shop enough!
View on GoogleGil (888) 722-4050 x 23 years ago
★★★★★
I took my car to Independent about 4 months ago for a right front tire suspension issue. The suspension light was coming on and the front right would drop during drives. They said they changed the suspension airbag but after picking up the car, the suspension light came back on. I took the car back to them and they said there was an electric issue costing me additional money. Guess what.. the light came back on. I took it back to them keeping my fingers crossed that the third time was a charm but this time I left it there for 10 days while I was out of town. When I came back, the right real quarter had a golf ball dent and they couldn't figure out the problem. Maybe you want them to do easy tune ups or small repairs but anything over small stuff is not for them. I took the car to another shop and they repaired it the first time and they told me there was one thing that needed to go to the dealership due to proprietary issues. I took the car to the dealer, had it fix and we've been good every since. I'm out $1500 with Independent.
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Business HoursOpen Now
Monday8:00 AM – 5:30 PM
Tuesday8:00 AM – 5:30 PM
Wednesday8:00 AM – 5:30 PM
Thursday8:00 AM – 5:30 PM
Friday8:00 AM – 5:30 PM
SaturdayClosed
SundayClosed
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