Crystal Lake Transmissions

Jason from Crystal Lake transmission is very professional and responsive to my questions and phone calls regarding my notorious 65RFE transmission. I brought the truck in. He was able to diagnose it very quickly and the turnaround time was great. It’s very unfortunate that I needed to get the transmission rebuilt, but that being said I could not recommend Jason and Crystal Lake transmissions enough he did a great job and I’ll be coming back with all my vehicles to him Jason thank you!!

Jason is absolutely the best to work with. Extremely knowledgeable and very diligent. My old 2014 Escape was fixed up and now drives like new.

I was referred here back in September by an auto center that didn't work on transmissions. They told me to ask for Jason and that he was very reasonable and that everyone they referred to him seemed very happy with his work. My truck (2015 Ford F-150 Lariat w/ 50k miles) had been making awful noises for a few weeks. I thought it was the brakes. I had brought it to another mechanic prior to the auto center, but their quote seemed awfully high. That mechanic suggested I needed a complete rebuild. I was heartbroken, because I had only bought my truck a few months ago, and I recently found myself in financial trouble. I told Jason about the first mechanic and about how I just bought my truck. He explained to me the possible scenarios and went to work. He also offered to drive me home after I dropped my truck off. I found a ride, but the offer meant a lot to me. He called me maybe two days later and told me that he was finished with the work. At first, I was taken back. "What do you mean? What'd you end up fixing? How much is it?" But then he told me the good news- my truck needed a lot less work than I/him thought, and it ended up costing a lot less than I had planned. I just started crying. I was so unbelievably happy. Jason let me pay over the phone so that I could pick up the truck after-hours. I got a ride from a family member. I meant to write this review a few months ago, but life happened. I didn't forget, though! Jason, you're a good person. You spoke to me like a human being, and that means a lot- especially as a woman; you were kind, understanding, and reasonable, and my truck sounds absolutely great. I'm so happy with my experience, and I'll be sending anyone and everyone I know to you. 😊

I have known Jason for quite sometime, being in the same industry. He is an amazing tech and he is the only person I trust to service my Jeep's 4WD system. He shots you straight the first time , no games just vehicles being repaired & maintained!! Keep up the good work!

Great trustworthy shop with work backed by a nationwide warranty and service network. A friend recommended them when my truck needed work, I called and quickly found out that Jason knows his stuff, gets right to it, and is a fair, straight shooter. Towed truck in with a badly grenaded transmission on a Monday, and he kept me updated (as more bad news was discovered) and had it back to me totally rebuilt, plus new lines, trans oil cooler, and radiator, on Saturday and even saved some of the trashed parts to show me, stayed later than normal, and let me know my brakes were in need of pads too. Thanks Jason!