We’d been customers for over 12 years with several cars, the service used to be fantastic and fairly priced. Something has gone terribly, terribly wrong. This last experience has been horrific - please find somewhere else to go. We don’t drive much and had a car worth only $5-6k. They destroyed the engine, then charged us 4k for a new one, and then the new one seized within 100 miles of driving. They then promised to “make it right” while our car sat there for months. They never did. They still owe us at least $609 (while we should have sued them for $6-8k, and still might, we got all of $700 for scrap metal for that car) and they’ve ignored numerous requests for payment that they’d promised me many months ago. This place is a nightmare, seriously find somewhere, anywhere, else to go.
View on GoogleBucktown Auto Repair
Mechanic in Chicago, IL
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About This Shop
Proudly serving drivers in Chicago, NY, this facility offers specialized expertise in general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to handle it all. Open weekdays 8:00 AM – 7:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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Google Reviews
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I needed a thermostat housing replaced five years ago or so when I was new to the neighborhood and have since trusted this shop with maintenance issues. They have skilled mechanics and do a great job. Also once went the extra mile to make sure my front license plate was mounted well after coming loose, totally unrelated to my repair. Always courteous. Totally recommend!
View on GoogleHad my car break down unexpectedly yesterday morning when I tried to start it in 0F weather. Not only did they drive out half a mile to try to jump it for me but when the car still wouldn't start they ordered a tow for me with a discount through their connections. I antocipated the repair to take a week but only took like 32 hours with no upsell on otherwise unnecessary repairs. Also appreciate how they were willing to explain what was wrong and how it happened so I could avoid damaging my ignition due to a week battery in the future. I intend on these guys being my mechanics moving forward.
View on GoogleMy daughter bumped into the vehicle in front of her and popped the bumper cover clips on her vehicle. She went to Bucktown Auto Repair to get a repair estimate and they installed new clips at no cost for her. Thank you for helping my daughter and we'll remember you for any future repairs.
View on GoogleI highly recommend Bucktown Auto Repair! Mustafa and his team were able to quickly solve a complex issue with my Pacifica PHEV. I would trust Bucktown Auto Repair for all my future vehicle repairs in the future. I wish I had known about this place sooner!
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