Hillside Service

Hillside Towing- very dependable, reliable and always there when you need assistance. The entire staff is amazing. You get stuck in the road or parking lot, they get your vehicle where it needs to go. When they tow from an accident they get the car off the road. I only trust Hillside to get my vehicle. They do much more than a tow - they do so much for the community as well as people.

When I went to pick up my car, I realized that it didn't have the battery; they took it because it was original and new. I had already heard bad reviews about this company, and I don't recommend them either; they are not honest.

My father in law was in a head on collision today. Another driver passed out and came into oncoming traffic and nailed him. He was in the white Jeep. At the scene we did not get to choose where we wanted the Jeep to be towed to. The police dept. said they have a contract with hillside towing when there are accidents to be cleaned up. The tow driver was rude and unfriendly. He basically pushed me out of the way while I was gathering my father in laws possessions and said “ move. We gotta take this”. Not a moment to gather anything. He also said “you can come later and pick up his stuff.” That is all he said. He did not say that $200 must be paid first before I can get his stuff. He did not say to bring proof of insurance either. He did not say it will be $50 a day for everyday we hold the car. He said nothing. It’s when you arrive at the office is when you get the surprise. My father in law was in a bad bad accident, taken on a stretcher, and in shock. A little decency in how you treat a customer goes a long way. My experience with hillside today will make its way to many ears. I will make sure of that. Anyone who is reading this please hope that your car never gets towed to them.

There was a two car accident in Rolling meadows. Great job loading up two 👏

I walked in there with my boyfriend,12 minutes before closing. We were coming from Wisconsin. The old guy, with the shakes, at the front desk gave us a crazy look like he was wondering what we were doing there. Then he started complaining about how we were “lucky” because he was about to close up and wasn’t even suppose to be there. He might have been upset because he was old, he shakes or that he ended up in a job he wasn’t happy in, but seemed more like he was looking to lash out at a young couple with a different color skin. He wanted me to sign some paperwork that was incorrect and while he was fixing the paperwork another group came in. They were older by maybe 20 years and white. He didn’t say anything to them. Whoever this guy was, he should consider retiring or finding a different job. This was a bad experience and as an employee of a company, he shouldn’t have any complaints for customers coming in during normal business hours. The only saving grace that kept me from giving a single star was the fact there were a few good employees. There was the first time I went in and the girls at the front were very nice in person and over the phone. The employees that helped us get to the vehicle and were kind and patient.