C Adam Toney Tire Pros

I called to see if tires were available I needed. The person pretended like they couldn't hear me. The ONLY person ever that has said that with full mobile service in 10 years. I called back and second person just said, "Yep," and then, "Hold on" and never came back to the phone. I guess they don't need any business. I wonder if management knows how they are acting on the phone, as I see this is a big complaint here. C Adam Toney's up north is amazing. These people here must hate their job or something! SAD! The fact you have to even call in 2026 is rediculous anyway. There should be a website with available inventory and appointment times!

I just called this shop. They had great reviews. I asked right away if they could help to see if this shop does alignment and balance tires. A woman responded right away said no sorry and just hung up mid sentence. This is the rudest customer service I’ve EVER experienced. I called back to see if I could speak to someone else because I barely got three words out, couldn’t believe this, and I’m being hung up. Wow. I don’t think I’ve ever experienced worst customer service.

Great place! I had an alignment, rotate, and balance. They did a great job and my truck rides much better. They also assisted another customer with a tire issue. They were honest with her and told her her car was unsafe to drive. They showed her the shock issue and then, after closing time, continued to search for someone with the part(s) she needed and a way to get her home and back the next day. They went above and beyond for the lady. I would highly recommend them!

I've waited to give this review until more interactions were had, trying to give a local shop the benefit of the doubt. Today was strike three. My first interaction had their fattest mechanic hover over the driver seat and let all the weight off his legs at once, several times over. My poor suspension. My poor leather seat. He then proceeded to fail my car for inspection for tint that was completely legal and medically required for a lifetime condition. I attempted to get new tires through them. Lead time was 2-3 weeks. I bought them myself, they were at my door three days later. I then tried to have them mounted by this shop. Wait time was outrageous, there's evidently no "express" bay. This is a running theme with them. Finally got the tires mounted. A few weeks go by, I notice one tire is low. I refill and check for a leak while it's on the car. It's leaking around the new valve stem. Give them a call, okay, we can get you in tomorrow. Show up this morning, there's already an hours long queue that they're unable to navigate around for a 5-minute affair caused by shoddy previous work done by them. If you tell everyone to be there at 7, like they do everyone, it creates a bottleneck. People like me who are by ourselves and have one car (mine is used on and for my job at hours that seem incompatible with theirs no matter what), no matter how small the issue, suffer from this most. It's a valve stem, guys, and it may be petty, but this review is probably costing you more.

It's a first come first serve place. I was waiting 4 hours. I was informed up front it would be that long. So depending on the day plan on dropping off the car and picking up later. I was not prepared. The staff was very friendly. There is a park across the street to kill time in. The staff helped with a tire in my price range. Will use again just plan on dropping off next time.