NG Tires Automotive Services

I changed a brake caliper on my daughter’s car and ran out of time to bleed the brakes as I work 15 hours a night. So I sent her here because I’ve had this and that done here for years and the people were great. That is no longer the case. They actively mocked and laughed at my daughter for not bleeding the brakes, ( Me really because she had nothing to do with it). And, charged more than double what they charged 3 years ago for the same exact thing on a different vehicle. This place must have new ownership. They are not the same good people that previously ran the place. Avoid this high and mighty shop if you’d like to be treated with respect and not be ripped off. Never again. What a shame.

I arrived this morning needing some urgent help with a punctured tire. Their service and professionalism was excellent. They were fast and got my situation fixed. I would wholeheartedly recommend them and any future issues with my vehicles I will consider them first before anyone else.

My husband went to shop yesterday 10/19 around 1030am to get a tire. Next morning woke up had an emergency Get outside to see the tire we brought from this location is all the way flat. Tire looks as if it was patched and around my rim has black substance that looks like some kind of sealant. Also let me say we called prior asked for a certain size tire they gave us a different size asked for 225/55/17 or 205/65/16 (currently on my car), the tire we got 215/65/16 (only tire on the car that’s different) .This is unacceptable not even 24hrs First time and definitely Last. Sad you can’t get good service anymore ppl just wanna make money. UPDATE: I can say I do appreciate how they went about resolving the situation. They replaced the tire and didn’t take a long time so far so good

I had a flat tire and changed into my spare but realized it was low on air. I made it to NG tires and Jeff helped me out right away! Great prices and service! Zeke was also very nice and helpful at the front desk! I would definitely come here again!

I originally gave this establishment 5 stars, which was far too generous. The first time my vehicle was serviced here, I had to return 3 times for the same issue. My car had an overheating problem that continued on after it was serviced; I was told that it was because it had something to do with air leaking into the system, fine. I was patient with them even though I had to bring it back 3 times for them to get all the air out. However, I just picked up my car, which they did a battery change and an oil change and the experience was below average. Let’s start with the “oil change” light still sitting on my dashboard because it hasn’t been cleared. I brought it here because it had an issue starting, I of course assumed it was either the battery or starter. After 72 hours I decided to check in on my vehicle, the man that answered read off a bunch of diagnostics that had nothing to do with the car not starting. Then he said “Well I don’t know I just walked in so idk for sure what’s wrong it”. When he called back with information that still didn’t pertain to why I brought it here, I asked him to just check the battery and do the oil change because they can’t be trusted for engine diagnostics. You call their phone 10 times a day and you better pray to that they answer. Idk what schedule that lady at the front desk is on but it seems she shows up when she wants to and makes her own hours. You’ll be lucky if a mechanic is walking by the front desk to hear the phone ringing. The mechanics don’t communicate with other mechanics and the mechanics don’t communicate with the front desk and the front desk doesn’t communicate with customers. I’m not going to say not to use this business, but don’t use it for issues that require a diagnosis. Get your tires changed and your oil and keep it simple with them. They have no one to answer the phones yet when you pull up to the shop, everyone is outside hanging out just listening to the phone ring.