Would not recommend. Took my car here to get my AC fixed. During the diagnosis, they said they put ink thru to see if there was any leaks. After checking, they said the valve needed to be replaced. After they replaced and charged the ac we left. The next morning it had leaked out. The ac wasn't working again. We were told over the phone to bring it back with a specific hose. After getting the hose, we dropped our car off with them in hopes of that being the end. Mind you we are taking off work and paying for a rental. We get a call saying they know longer need that part and that it's actually something else. You would think during the first diagnosis when ink was put thru the line that this would have been seen. Nope. After 2 days and 3 parts later, our ac was fixed. The issue is now since they replaced the hose we went from having 1 light on the engine to 13 being detected. We now took another day off work and paid for the rental again for the man to say they were already there. Thankfully we kept the paper work showing the initial engine check preformed by them only showed 1 thing wrong. The man tried to gaslight us and blow us off as if we didnt just spend over $500 not including parts. They clearly do not know what they are doing and they lack communication. Stay away from this place. I may have to take it to civil court if this issue continues.
View on GoogleWest Automotive Inc
Mechanic in Conyers, GA
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About This Shop
Your go-to local mechanic shop in Conyers, NY, offering professional care and expertise in general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 8:00 AM – 6:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
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Google Reviews
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Excellent service, excellent staff and excellent work. I have had several repairs at this business. The owner is a man of high integrity and is always honest about repairs needed or not needed. Efficient on time service. I would highly recommend West Automotive in Conyers. Thank you saving me money over dealerships prices. I truly appreciate it. You have a lifetime customer.
View on GoogleI dealt with a few Auto repair shops here in The Atlanta Metro area with my vehicles and as of 4 years ago I finally got a trust worthy automotive repair shop who works very efficient time wise and very precise with their diagnostics and most importantly very reasonable with their quotes and prices on repairs. The staff are now like family to my family and I and also a few friends of mines that I recommended a few years ago who been completely satisfied with the customer service and dependability of their specialty in automotive repairs and services ! Thank you West Auto Staff !!!!!
View on GoogleThere was no follow up after initial services were performed. Dave never got back to me to give me the update on the assessment of my car, and I was later told by the receptionist that he will not be available until after his vacation. I would say the communication and a timely response could be better for this establishment. The car still needs assistance and we will be waiting to see if Dave or the receptionist will communicate back. Best regards, New customer.
View on GoogleThey treated me with the utmost respect. They did not overcharge me and worked quickly. I’m glad I found a mechanic that I can trust.
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Connect & Location
1162 West Ave SW, Conyers, GA 30012, USA
Business HoursOpen Now
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