⭐⭐⭐⭐⭐ My recent experience with Japanese Auto Service was outstanding. My wife and I both have our vehicles serviced here, and they continue to earn our trust. Recently, my car developed a coolant and thermostat issue. It was after hours, so I had it towed to the shop. First thing the next morning, Tim reached out to let me know they had started diagnosing the problem. After completing the inspection, he provided a detailed estimate, walked me through exactly what was happening with my car, and discussed all of my repair options without any pressure. The repairs were completed, and I had my car back by early that afternoon. The entire process was efficient, transparent, and professional. If you're looking for a shop that knows what they're doing, communicates clearly, treats customers with respect, and charges fair prices for quality work, I highly recommend Japanese Auto Service. Their team is knowledgeable, friendly, professional, and consistently delivers excellent service. They've earned our business for the long term.
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Mechanic in Alpharetta, GA
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About This Shop
A premier independent auto garage in Alpharetta, NY, dedicated to servicing general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. Equipped to handle everything from scheduled maintenance intervals to advanced computer diagnostics and mechanical troubleshooting. Open weekdays 7:30 AM – 5:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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Japanese Automotive recommended by several friends. Took my Lexus in for Front Shocks and alignment. Staff were friendly and knowledgeable. Estimate was reasonable and better than the Dealership quote. Loner car available since the installation would take several hours. Work was completed on time within the estimate. No problems, car rides great.
View on GoogleMy car was experiencing unexpected acceleration and abs was malfunctioning. They diagnosed the the car and found alot of codes that was possibly causing the issues. After more checks they found that after getting some recall work done at the dealership, they did connect everything back. They were very detailed and professional from the beginning to the end. I'm recommending them to everyone who needs work done!!!!
View on GoogleThis mechanic shop is what every dealership service department should aspire to be. Raphael and the staff upfront were very friendly, communicative and eager to help me resolve my issues. They went above and beyond to make sure I was taken care of. Also, I was invited into the actual repair area and shown the issues my truck had. Their diagnostic team member is extremely knowledgeable and willing to answer questions. This will be my go to shop for all the needs with my Frontier. 10/10
View on GoogleI was looking for some help on my 2018 Honda Accord and I sure went to the right place. From the first phone call to completion of the services the very next day, I couldn't have been more pleased with the pleasant and professional demeanor of everyone in the office and the careful and complete explanations of what my car did and did not need. Pricing was reasonable and the attention to detail and friendliness were exemplary. I've already recommended Japanese Automotive to several friends.
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