C & J Tires And Repair Stamford

This is the best tired shop around, I have all my cars serviced with C&J from plugs to replacement to balancing. They do it all, they also have a newer/larger shop in Darien that did my alignment on my classic Mustang quick and easy!

Had my work truck tired plugged.. they were busy but the guy help me out and I was back one the road making deliveries..

This place was efficient, to point, easy to work with & has good spirited individuals. Appreciate the quick services after being stranded for the night. They handled my destroyed rear car tire from introductory conversation to completion in approximately 20 minutes.

BEWARE. Unprofessional. Unexperienced. Cause damages, refuse to pay for the damages. While my friend had a good experience replacing tires at this shop three years ago, she took her car to their new location in Darien, CT. C&J broke the wheel lock key. They used a wrong tool to unlock the wheel lock. They used air impact wrench (to cut corners and make it faster). This tool is prohibited for use on wheel locks because of potential damages to the the lock, the key and the wheel. My friend had to go to the dealership to get a new key and paid money for it. The owner Freddy refused to pay for the damaged wheel lock key. He was also very rude toward her. He lied about what happened. He said the wheel lock was too tight. When my friend took her car to their other shop in Stamford, his worker there had no problems unlocking that lock. In fact, it was another tire that they broke the wheel lock key on. And when they broke the key the also broke the wheel lock itself because of the tool they used. My friend had to take the car to the dealership again. The service at the dealership had to brake that wheel lock as its thread was damaged and unlockable. And of course, my friend had to pay - close to $300. When my friend brought the car back to C&J Stamford, they refused to service. The owner of C&J lied to his team in Stamford about what happened. He never told them that he/his worker in Darien broke the key. The worker in Stamford was very nasty to my friend. When you cause damages because of your neglect, lack of experience, or your head being somewhere else, and the damages carry cost to them, why would your customer have to pay for these damages? Not only did C&J caused $47 lock key damage, they also caused $300 damage to another lock. My friend had to replace tires that day as one of the tires was flat. My friend found another shop and they replaced tires professionally on a short notice. This review is to warn those looking at C&J of neglect, lack of experience, lack of taking responsibility for the damages, and absolutely zero focus on a customer at this place.

THE WORST TIRE SHOP IN THE WHOLE CT !! SOON AS WALK IN TO ASK HOW MANY CARS ARE IN FRONT OF YOU THE MECHANICS INSTANTLY GET UPSET THE OFFICE LADY IS NO HELP CAUSE SHE DOESNT KNO AN ESTIMATED WAITING TIME , I ASK FOR A USED TIRE & AS THEYRE CHANGING IT ONE GUY DRILL OFF MY LUG NUTS CAUSING THE DONUT RIM DAMAGE BUT INSTEAD OF NOTIFYING ME THEY CONTINUE TRYING TO GET IT OFF CAUSING MORE DAMAGE TO THE HUB AND LUG…I SEE THEM AND I ASK WHAT THE ISSUE THEY FINALLY TELL ME THEY CANT GET IT OFF AND I HAVE TO GO TO A MECHANIC TO GET IT OFF … I ASK THEM WHY DID THEY CONTINUE TO KEEP DRILLING BUT ALL THEY CARED ABOUT IS HOW I WAS PAYING CASH OR CARD … I ASKED FOR THE MANAGER THEY CLAIMED HE NOT THERE I ASKED FOR A NUMBER AND NAME AND THAT WAS PULLIN TEETH … MORAL OF THE STORY IS THIS PLACE IS TERRIBLE WITH SERVICE AND THE MECHANICS ARE NOT-EXPERIENCED IN TIRE WORK & THE MANAGER IS NO BETTER CAUSE U WONT GET NO HELP FROM HIM EITHER